Service Desk Engineer - Chennai

Service Desk Engineer - Chennai

15 Oct
|
3i Infotech
|
Chennai

15 Oct

3i Infotech

Chennai

Location:- chennai

Active Directory (AD) Administrator Roles and Responsibilities

1. User Account Creation and Deletion

- Create and delete user accounts in Active Directory based on approved requests.
- Verify all required approvals are obtained before processing account creation or deletion.
- Ensure adherence to organizational policies and access control standards.

1. Employee Verification

- Validate employee details against the master employee database before creating accounts.
- Cross-check employee status (Active/Resigned) to prevent unauthorized account creation.
- Coordinate with HR records to ensure data accuracy.

1. Active Directory Administration

- Manage user account modifications based on approved requests.
- Add or remove users from Active Directory security groups and distribution lists (DLs).
- Update employee information such as designation, reporting manager, department, contact number, and other directory attributes.
- Maintain accurate and up-to-date user account information within AD.

1. Coordination with HR

- Communicate regularly with HR regarding employee onboarding, transfers, role changes,



and exits.
- Process account-related requests based on HR-approved employee lifecycle changes.
- Ensure timely creation, modification, and deactivation of user accounts.

1. Account Deletion and Audit Compliance

- Take necessary backups before disabling or deleting user accounts.
- Capture and retain relevant screenshots, approvals, and supporting documentation for audit purposes.
- Ensure proper documentation and compliance with security and data retention policies during account deactivation and deletion.

1. Access Control and Documentation

- Maintain records of all account creation, modification, and deletion activities.
- Ensure proper approval trails are available for all AD changes.
- Support audit requirements by providing evidence of compliance and access management activities.

If the jd aligns with your job roles and responsibilities share us your updated resume to [email protected] or WhatsApp (phone hidden)

📌 Service Desk Engineer - Chennai
🏢 3i Infotech
📍 Chennai

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