Job highlights

- . Good organizational,communication,interpersonal and team skills

- Relevant experience in hospitality sales . Sharp analytical mind,with positive attention to detail

SUMMARY To ensure that budgeted occupancy and revenuetargets for the hotel are met or exceeded. This will be done by managing keycustomer relationships, managing a team of motivated sales people and ensuringthat remote offices and channels are aligned with the hotels objectives.

KEY ACTIVITIES

Business Generation

- To develop a plan by customer, industry segment, room type and geographyto achieve targeted performance on occupancy, ARR and RevPar.

- To closely monitor competition activity and strategy and modify actionsaccordingly.

- Strategic deals with tour operators and business partners to increasemarket share

- Effective implementation of sales plan and incorporate new strategiesbased on demand cycles.

RelationshipManagement

- Regular sales visits to assigned accounts to strengthen relationships

- Conduct Site Inspections.

- Presentation on new product or new offers.

- Hosting of meals for decision makers and Influencers of decision.

- Hosting of educational and familiarization trips.

- Regular Communication with Japanese Foreign Tour Operators through emailand tele-calling.

New BusinessDevelopment

- Plan and Target to achieveprofitable New Business from Existing portfolio

- Shifting profitable business from relevant competition set.

Budgeting , Planning ,Data Analysis and MIS

- Ensures organizational policies and procedures are implemented.

- Implements and monitors the plan for rooms and FB by reviewing keyperformance indicators.

- Oversees the electronic channels for the hotel, to ensure that occupancyand ARR are maximized.

- Analyses trends and data to develop selling strategies to cope withchanging needs.

- Maintains professional and close contact with customers,



guests andcompetition to earn goodwill and incorporate recommended changes in servicesand amenities.

- Prepares the annual budget for the hotel and updates at least quarterly.

- Constantly liaises with remote sales offices to maximize opportunitiesin all geographies.

- Responsible for Banquet Sales and Revenue Management of the unit.

- To maintain key and potential customer database for communication andmailing

Training andDevelopment

- Train and develop the sales force for effective selling.

- Coaching and guidance of sales team on organizational effectiveness.

- Regular review of performance of the sales team, identification ofstrengths and areas of improvement and providing guidance for improvement.

Strategic Management

- Research and develop appropriate product positioning to encompasschanging market trends.

- Develop strategic and tactical plans for leisure business and ensureimplementation.

- Propose and recommend pricing strategy to cope with changing market.

Administration

- Set up sales processes and ensure implementation.

- Propose , develop and implement communication pieces for the trade incoordination with marketing.

- Ensure recovery of dues in difficult cases in coordination with Finance

KEY SKILLS

- Relevant experience in hospitality sales

- Sharp analytical mind, with good attention to detail.

- Ability to multi-task on issues.

- Ability to work independently and on own initiative.

- Professional approach and demeanor.

- Good organizational, communication, interpersonal and team skills.

- Good leadership skills to lead an effective sales force

- Strong strategic skills to analyse mid range to long term effects ofaction and strategies.

- Excellent written and verbal communication skills.

- Fluency in English

- Excellent office automation and computing skills

- Excellent presentation skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Sales Manager (Mumbai)
🏢 East India Hotels (EIH)
📍 Mumbai