- Coordinate with Medi Assist branches to get necessary documents required for account updation .
- Verify documents received from internal teams and Ensure timely updation of account details
- Share account details with insurance companies as per the agreed TAT
- Proactively address issues arising from account detail errors
- Coordinate with Medi Assist branches to get necessary documents required for account updation
- Follow up with internal teams to ensure data collection and issue resolution.
- Manage grievances and follow-up with internal stakeholders.
- Report daily on updated and pending account details updation
- Identify and implement process improvements for efficient account detail updation.
Knowledge and Skill Requirement
- Knowledge of Excel formulas
- Soft-spoken yet firm in interactions
- Keen eye for detecting errors and inconsistencies in data
- Meticulous in verifying and validating documents and information
- Solid follow-up skills to ensure timely completion of tasks and collection of data.