- Proven experience in customer service or support roles.
- Proven experience in customer service or support roles
- Good Communication: English / Hindi- Mandatory . Quick Learner and Good Observation & listening skills . Achiever & Process oriented .
- Experience with live chat or phone support platforms . .
Experience: 2 to 4 Years
Technical Skills
Proven experience in customer service or support roles.
Responsibilities
- Proven experience in customer service or support roles.
- Ability to handle difficult or irate customers with patience and professionalism
- Handling candidate grievances and queries
- Problem-solving and critical-thinking abilities
- Familiarity with customer support software or ticketing systems
- Robust multitasking and time management skills
- Timely reports
Candidate Profile
- Good Communication: English/Hindi- Mandatory
- Quick Learner and Good Observation & listening skills
- Achiever & Process oriented
- Objection Handling & Negotiation
- Telephone & Mail Etiquette
- Adaptability & Sustainability
- Experience with live chat or phone support platforms
📌 Senior Executive - Customer Support (Chennai)
🏢 NIST Global
📍 Chennai
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