Key Responsibilities

1.Client Management:

- Interact with international clients, travel agents, and tour operators to understand their requirements.
- Customize and prepare detailed itineraries based on client preferences.
- Ensure timely communication and follow-ups to maintain high service standards.

1. Tour Planning and Execution:

- Design and price competitive packages, including accommodations, transport, guides, and activities.

- Coordinate with vendors, hotels, transport companies, and other service providers to ensure smooth operations.
- Monitor the execution of tours and address any issues promptly.

1. Costing and Budgeting:

- Ensure accurate costing of tours while maintaining profitability.

- Negotiate with vendors and suppliers for better rates and services.

1. Documentation and Reporting:

- Prepare and maintain all necessary documentation, including invoices, itineraries, and client agreements.

- Generate regular reports on business performance and client feedback.

1. Operations

- Coordinate & follow up with respective market manager, product, and R&D; team for preparing the product & brochures, suppliers and or service providers as required.

- Manage the complete event lifecycle, including client coordination during tours, documentation,



and financial/accounting processes, ensuring seamless execution from planning through completion.
- Monitor day-to-day quotations to ensure timely responses, maintain high levels of customer satisfaction, and meet defined turnaround times.
- Actively participate in operator briefings and debriefings for every tour to gather feedback, address concerns, and drive continuous improvement.
- Negotiate for better rates with hotels, vendors for specific movements.
- Well-versed in designing of itineraries and costing.

Key Requirements

- Education: Graduate in Tourism, Hospitality or a Diploma in travel and tourism
- Experience: 3-8 years of experience in inbound tourism, with a proven track record in client servicing and tour operations.

Skills

- Excellent communication and interpersonal skills.
- Solid organizational and multitasking abilities.
- Proficiency in MS Office and travel software.
- Knowledge of popular tourist destinations, culture, and travel trends in the region. Key Attributes:
- Passionate about travel and delivering exceptional customer experiences.
- Ability to handle pressure and resolve issues effectively.
- Team player with a proactive approach.

📌 Senior Consultant/Assitant Manager-Inbound (UK Market) (Gurugram)
🏢 Tamarind Global
📍 Gurugram