Location Name: Pune Corporate Office - Mantri

Job Purpose

We are seeking an experienced Business Analyst (Techno-Functional) with 5-6 years of relevant experience in the NBFC or Banking domain. The candidate must have strong functional knowledge of Loan Management System (LMS), along with a good understanding of Oracle Database, SQL, and PL/SQL. Knowledge of Loan Origination System (LOS) and Collections &

- Recovery processes will be considered an added advantage.

The candidate will act as a bridge between Business, Operations, Product, and Technology teams and will support requirement gathering, functional analysis, solution documentation, impact assessment, testing, implementation, and post-production stabilization.

Duties And Responsibilities

Key Responsibilities

Business Analysis &

- Requirement Management

- Gather, analyze, validate, and document business requirements from relevant stakeholders.
- Understand existing business processes, application workflows, and integration dependencies.
- Prepare BRDs, FRDs, user stories, acceptance criteria, use cases, process flows, functional specifications, and data mapping documents.
- Translate business requirements into clear and implementable functional specifications.
- Conduct requirement walkthroughs with Business, Development, QA, Database, Integration, and Vendor teams.
- Identify functional gaps, assumptions, risks, dependencies, and system limitations.
- Perform functional and system impact analysis and maintain requirement traceability.

LMS Domain Expertise
- Customer and loan account creation, loan booking, and boarding.
- Loan disbursement and repayment schedule generation.
- EMI and non-EMI payment processing, interest calculation, and installment management.
- Charges, penalties, waivers, refunds, part-payment, prepayment, foreclosure, and closure.
- Loan restructuring, rescheduling, customer servicing, and delinquency handling.




- Loan reconciliation, accounting impacts, and integration with upstream and downstream systems.

Techno-Functional Coordination
- Work with Development teams to convert functional requirements into technical solutions.
- Provide functional clarifications during development and testing.
- Review solution designs, data mappings, and interface specifications.
- Understand application data flows and database-level impacts.
- Coordinate with Database, Integration, API, Infrastructure, and Vendor teams.
- Support defect analysis, production issue investigation, root-cause analysis, and resolution validation.

Oracle Database Understanding
- Relational database concepts, tables, views, keys, relationships, and data models.
- SQL queries, joins, subqueries, aggregate functions, and analytical functions.
- Working understanding of stored procedures, functions, packages, triggers, and PL/SQL fundamentals.
- Data extraction, validation, reconciliation, and production issue analysis using database records.

API &
- Integration Understanding

- Understand REST APIs and web-service integrations.
- Review JSON and XML request and response payloads.
- Prepare and validate source-to-target mappings, field validations, and transformation rules.
- Understand response codes, error handling, and upstream/downstream dependencies.
- Support interface testing, reconciliation, API contract reviews, and solution discussions.

Testing, UAT &
- Production Support

- Prepare and review SIT and UAT scenarios and test cases.




- Ensure coverage of positive, negative, boundary, and exception scenarios.
- Coordinate UAT, defect analysis, fix validation, retesting, and closure.
- Maintain traceability between requirements, test cases, and defects.|
- Support production deployment, sanity validation, monitoring, and stabilization.

Stakeholder Coordination
- Coordinate with Business, Operations, Product, Risk, Compliance, Finance, Technology, and Vendor teams.
- Facilitate requirement workshops and solution discussions.
- Communicate status, risks, dependencies, and open points.
- Follow up on pending clarifications, defects, approvals, and sign-offs.
- Manage assigned priorities and escalate critical risks through appropriate channels.

Required Qualifications And Experience

- 5-6 years of experience as a Business Analyst or Techno-Functional Analyst.
- Relevant working experience in the NBFC or Banking domain.
- Strong functional understanding of Loan Management System.
- Good understanding of Oracle Database with working knowledge of SQL and PL/SQL.
- Experience in requirement gathering, documentation, functional solutioning, and impact analysis.
- Good understanding of SIT, UAT, defect management, release support, and production support.
- Strong analytical, problem-solving, communication, and stakeholder-coordination skills.

Positive-to-Have Skills
- Knowledge of LOS processes, including customer onboarding, KYC/CKYC, loan application processing, credit assessment, approval workflows, and LOS-to-LMS integration.
- Knowledge of Collections processes, including DPD and bucket management, allocation, tele-calling, field collections, dunning, promise-to-pay, settlement, agency management, recovery, and collection MIS.
- Exposure to digital lending platforms, Agile/Scrum delivery, RBI guidelines, and enterprise lending solutions.

📌 Senior Business Analyst (Pune)
🏢 Bajaj FinServ
📍 Pune