Responsibilities

- Build, nurture, and manage strategic relationships with partner banks and key stakeholders across the digital payment’s ecosystem.
- Engage with senior management at partner banks through structured reviews, governance meetings, and executive interactions.
- Own business growth targets, monthly tracking, and portfolio expansion across NPCI digital payment products and RuPay credit cards.
- Demonstrate strong P&L; understanding, contribute to business strategy, commercial frameworks, and incentive structures.
- Drive GTM strategy and increase market share of NPCI digital payment products.
- Lead end-to-end execution of credit programs, commercial deals, incentive campaigns, and activation initiatives.
- Collaborate cross-functionally with product, operations, technology, finance, and risk teams for seamless execution.
- Manage multiple projects simultaneously ensuring timely delivery and high-quality execution.
- Track performance metrics, prepare MIS, and derive insights using data analytics to identify growth opportunities.
- Resolve partner queries and escalations within defined TATs ensuring high customer satisfaction.
- Maintain a strong understanding of the digital payments’ ecosystem, regulatory environment, and market trends.

Required Skills & Experience





- 2+ years of relevant experience in Cards & Digital Payments business.
- Proven track record of structuring and executing digital payment and credit card businesses.
- Excellent stakeholder management skills with ability to influence senior leadership.
- Solid analytical, project management, and multitasking capabilities.
- Data-driven mindset with ability to extract insights and drive business decisions.
- Excellent communication, presentation, and interpersonal skills.
- Strong product understanding and business acumen within the NPCI digital payments ecosystem.

Required Skills & Experience

- 2+ years of relevant experience in Cards & Digital Payments business.
- Proven track record of structuring and executing digital payment and credit card businesses.
- Excellent stakeholder management skills with ability to influence senior leadership.
- Strong analytical, project management, and multitasking capabilities.
- Data-driven mindset with ability to extract insights and drive business decisions.
- Excellent communication, presentation, and interpersonal skills.
- Strong product understanding and business acumen within the NPCI digital payments ecosystem.

📌 Senior Associate Relationship Management (Mumbai)
🏢 NPCI
📍 Mumbai