- Drive premium customer experience and customer satisfaction initiatives.
- Support implementation of customer-centric programs across the dealer network.
- Conduct and monitor dealer audits to ensure compliance and identify improvement areas.
- Develop cutting-edge sales approaches and customer engagement strategies.
- Analyze sales and operational processes to identify gaps and improvement opportunities.
- Lead process standardization and stabilization initiatives to enhance efficiency and business performance.
- Support retail and digital transformation projects.
- Monitor business performance through analytics and KPI tracking.
Preferred candidate profile 5-8 years of experience in Sales Excellence, Sales Operations, Customer Experience, Dealer Development, or Channel Management.
📌 Sales Excellence - Assistant Manger (Chennai)
🏢 Yamaha Motor
📍 Chennai
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