15 Oct
|
Acme Services
|
Mumbai
15 Oct
Acme Services
Mumbai
Job highlights
- NISM Certification (Derivative,Commodity Currency) . Equity RMS . LD Monitoring .
- Minimum 1 year experience of omnesys Risk software
- Should have knowledge of Mapping,Terminal Password reset,
- Required skills
- Greet customers in a warm and friendly manner
- Answer customer inquiries regarding products surveillance and service
- Resolve product or service problems by clarifying the customer s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Prepare product or service reports by collecting and analyzing customer needs to ensure overall customer satisfaction
- Minimum 1 year experience of omnesys Risk software.
- Should have knowledge of Mapping,Terminal Password reset,
Technical Skills
- NISM Certification (Derivative,Commodity Currency)
- Equity RMS
- LD Monitoring
- Margin Shortfall / Low MOS followups
- Call Attending calls and mails
- Expiry position Followups
- Resolve queries by clarifying the customer s complaint,
- Determining the cause of the problem
- Selecting and explaining the best solution to solve the problem
- Expediting correction or adjustment
- Follow up to ensure resolution
Required skills
- Should have hands-on system Odin/Omnesys
- Market Knowledge in all segments
- Should be NISM certified
📌 Risk & Surveillance (Mumbai)
🏢 Acme Services
📍 Mumbai