Independently responsible for operational management of training Centre in your respective region.

Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers

Monthly induction & refresher program on Product, Process, Policies & behavioural training in region.

Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience

Process training on Loan Disbursement Process, Documentation & delinquency.

IT Systems & application training, Different APIs,

Collaborate with regional stakeholder and socialize learning journeys amongst region.

Measure learning effectiveness through periodic interventions and assessments.





Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders

Publishing monthly training dashboard.

Visiting branchs for location based training

Reward & Recognition

Should be well versed with MFI / Microfinance industry

Min 3yrs exp + Experience as a Regional Trainer

Must be familiar about Microfinance business models, process, policy & Product

Key Skills

Well versed with understanding of Microfinance Industry

Valuable acumen of technology and automation.

Education Post Graduate/ Graduate in any discipline

📌 Regional L&D Manager - MFB (Bokaro Steel City)
🏢 Tata Capital
📍 Bokaro Steel City