- Visit recipients (customers) at their place of residence to learn and understand their hearing journe

- Conduct events and activities for recipients to drive upgrades

- Monitor and assess the quality of services provided by surgeons, OR teams, audiologist, and ensure OR staff are trained to support Cochlear surgeries

- Enable the HCPs to know the importance of Early Intervention and are equipped to provide the best outcomes for the customers

Achieve Sales Targets

- In partnership with the Area Business Manager, implement business and marketing plans to achieve sales targets and revenue objectives

- Demonstrate exceptional sales and business acumen to identify market opportunities, competitive positioning, research customer needs and generate sales/secure orders

Build and Manage Advocacy

- Maintain CRM system (Salesforce) with appropriate customer data and leverage recipient data to consistently drive volunteer activities based on business needs

- Partner cross-functionally with key business areas (Marketing) to ensure successful execution of events

- Collaborate with Health Care Professionals (HCPs) to develop and improve the necessary infrastructure to support and build advocacy in the region market

📌 Recipient Services SpecialisT (New Delhi)
🏢 Cochlear
📍 New Delhi