- Front Desk Executive / Receptionist – Alpha Aesthetics

- Alpha Aesthetics is a premium aesthetic medicine clinic specializing in Skin, Hair & Lasers. We are looking for a well-groomed, confident and patient-friendly Front Desk Executive to join our clinic in Malad West, Mumbai.

- Key Responsibilities:
- • Welcome and assist patients professionally

- • Manage patient appointments and daily schedules

- • Handle incoming calls, WhatsApp enquiries and patient queries

- • Coordinate appointments between patients, doctors and clinic staff

- • Maintain patient records and ensure accurate data entry

- • Handle billing, payments and basic cash/UPI coordination

- • Follow up with patients regarding appointments and enquiries

- • Coordinate treatment-related enquiries as instructed by the doctor

- • Explain suitable treatment packages, clinic services and ongoing offers to patients as per clinic guidelines

- • Recommend and sell appropriate treatment packages based on patient requirements and doctor recommendations

- • Follow up with prospective patients and convert eligible enquiries into consultations and treatment bookings

- • Maintain patient confidentiality and professional communication

- • Maintain front-desk cleanliness and organization

- • Coordinate with therapists and clinic staff for smooth patient flow

- • Maintain enquiry records,



package sales details and follow-up status

- • Support the clinic in providing a premium patient experience

- Candidate Requirements:
- • 1–3 years of experience preferred

- • Experience in a dermatology, aesthetic, cosmetology, dental, plastic surgery or healthcare clinic will be an advantage

- • Experience in explaining and selling treatment packages, memberships or healthcare services will be preferred

- • Excellent communication and interpersonal skills

- • Good spoken English and Hindi

- • Basic computer and MS Office/Google Workspace knowledge

- • Comfortable using WhatsApp for patient communication

- • Pleasant personality and professional grooming

- • Good organizational skills and attention to detail

- • Ability to handle multiple responsibilities in a busy clinic environment

- • Patient, polite and service-oriented approach

- • Comfortable with patient counselling, follow-ups and ethical sales conversations

- What We Offer:
- • Qualified and premium clinical environment

- • Opportunity to work in the field of aesthetic medicine

- • Learning exposure to skin, hair and aesthetic procedures

- • Performance-based growth opportunities

- • Supportive and professional work environment

- Job Type: Full Time
- Location: Malad West, Mumbai

📌 Receptionist (Mumbai)
🏢 Arjun Nitendra Chaudhary
📍 Mumbai