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Position : Receivables Officer (handling 31-60, 61-90 and 90+) Multiple Buckets

Key Result Area

Weightage 100 %

SNO.OBJECTIVEWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure

1Resolution in Fresh NPA30%

As per Annexture 1

2Arresting Flow forward from Current month NPA30%

As per Annexture 2

3Contact recording updation20%

As per Annexture 3

4To ensure collection of over due charges15%

As per Annexture 4

5Timely collection and deposition of payment5%

As per Annexture 5

Annexure - 1- Fresh NPA Resolution % (12 month average or last 3 months average whichever is lower)

Scoring method5

(Outstanding)4

(Excellent)3

(Very Good)2

(Good)1

(Adequate)

Fresh NPA Resolution % in POS<85%80%- 85%75% - 80%70%- 75%>70%

Annexure - 2 Current Month NPA (61 - 90) % (12 month average or last 3 months average whichever is lower)

Scoring method5

(Outstanding)4

(Excellent)3





(Very Good)2

(Positive)1

(Adequate)

Current Month NPA Flow % in POS<10.0%10% - 15%15% - 25.0%25% - 30%>30%

92.5

Annexure -3- Contact recording

Scoring method5

(Outstanding)4

(Excellent)3

(Very Good)2

(Good)1

(Adequate)

Contact recording90%80%75%60%50%

Annexure - 4- Charges collection on live cases

Scoring method5

(Outstanding)4

(Excellent)3

(Very Good)2

(Good)1

(Adequate)

Charges collection120%100%90%80%70%

Annexure - 5- Adherence to timelines - Depostion

Scoring method5

(Outstanding)4

(Excellent)3

(Very Good)2

(Good)1

(Adequate)

Timeliness of collectionssame dayWithin 24 hourswithin 48 hrswithin 72 hrs> 72 hrs

📌 Receivable Officer (Jodhpur)
🏢 equitas small finance bank
📍 Jodhpur