Quality Head Hospital Administration & Quality Assurance

Roles and Responsibilities

- Lead NABH and NABL accreditation processes, including compliance, audits, documentation, and renewal activities.

- Develop, implement, and monitor hospital quality policies, SOPs, protocols, and operational standards.

- Conduct regular internal quality audits to identify gaps and ensure corrective and preventive action (CAPA).

- Monitor patient safety standards, infection prevention and control practices, and hospital quality indicators.

- Ensure compliance with applicable healthcare regulations, accreditation guidelines, and statutory requirements.

- Maintain accurate quality-related records, reports, policies, and audit documentation.

- Coordinate with clinical, nursing, laboratory, and administrative departments to maintain quality standards across the hospital.

- Conduct staff training and awareness sessions on quality management, patient safety, infection control, and accreditation requirements.

- Perform root cause analysis for incidents, non-conformities, and quality-related issues, and implement improvement measures.

- Prepare quality performance reports, audit findings, and compliance updates for senior management.

- Drive continuous quality improvement initiatives to improve hospital processes, patient experience, and operational efficiency.

- Lead and guide the quality team to ensure effective implementation of hospital quality systems.

Preferred Candidate

- Experience:



7–10+ years of relevant experience in hospital quality management, quality assurance, or hospital administration.

- Designation: Quality Manager, Senior Quality Manager, Assistant Quality Head, or an equivalent role with relevant leadership experience.

- Educational Qualification: Bachelor's and/or postgraduate qualification in Healthcare Management, Hospital Administration, or a relevant healthcare-related field.

- Accreditation Expertise: Solid practical knowledge of NABH and NABL accreditation standards, assessment processes, compliance requirements, and renewal procedures.

- Quality Management Skills: Hands-on experience in internal audits, CAPA, root cause analysis, risk management, quality indicators, and continuous improvement.

- Hospital Operations Knowledge: Understanding of patient safety, infection control, clinical quality standards, laboratory quality processes, and hospital documentation.

- Leadership Skills: Ability to lead quality initiatives, manage teams, coordinate across departments, and ensure timely implementation of corrective actions.

- Communication Skills: Excellent verbal and written communication, presentation, reporting, and stakeholder coordination skills.

- Analytical Skills: Strong problem-solving, documentation, data analysis, and decision-making abilities.

- Training and Development: Experience in conducting staff training, quality awareness programs, and accreditation preparedness activities.

📌 Quality Head (Nagpur)
🏢 Midas Multispeciality Hospital
📍 Nagpur