15 Oct
|
Acme Services
|
Bengaluru
15 Oct
Acme Services
Bengaluru
Job highlights
- Desired skills: . Any Bachelors or Master s degree
- Good knowledge of Microsoft Office Suite,Google Sheets and Google forms
- One to two years of experience in audit and quality assurance
- Monitor, analyze, audit, and assess the quality of inbound, and outbound calls, of customer support and sales agents
- Prepare and present statistical data to identify the issues in performance
- Offer solutions and suggestions for process improvement
- Maintain confidentiality regarding performances and results
- Conduct one on one feedback sessions with customer support and sales agents
Desired skills
- Any Bachelors or Master s degree
- Valuable knowledge of Microsoft Office Suite, Google Sheets and Google forms
- Excellent communication, listening, and observation skills
- One to two years of experience in audit and quality assurance
📌 Quality Analyst (Bengaluru)
🏢 Acme Services
📍 Bengaluru