Job Summary The opportunity: Associate-Operations-Operations-CBS - RM - PROJ & OPERATIONS - Mumbai

Responsibilities

- As part of India risk management team, you are required to work towards firms compliance, risk management policies, regulatory requirements, data protection and data loss prevention including testing of data blocks and managing exceptions, handling data incidents, data retention and disposition, compliance matters, mandatory RM learnings, enterprise risk management and risk management communications.
- Risk management, data governance, and compliance: Support reviews of data governance, data incidents, and related controls. Assist in identifying risks, control gaps, and compliance considerations across different use cases and scenarios. Contribute to firmwide data protection, retention, and disposition activities. Help assess and monitor risks associated with AI, automation tools, and emerging technologies used in internal operations and client engagements.
- Data analytics and reporting: Use Excel and Power BI to extract, organize, analyze, and validate data across reports and tools. Prepare reports, presentations, summaries, dashboards, and management review materials.
- Other areas: Work on risk management tools to manage requests and operational updates. Drive compliance for mandatory risk management learnings. Maintain risk and exception trackers for monitoring, follow-up, and reporting purposes. Coordinate with internal stakeholders for pending inputs and closure of open items.



Prepare communication and awareness mailers as a measure to enhance process improvements and compliance requirements.

Skills and qualifications To qualify for the role you must have

- Bachelor of Technology in Computer Science
- Bachelor of Commerce
- Bachelor of Computer Applications
- Bachelor of Business Administration
- Master of Science in Data Science
- Master of Business Administration
- Master of Computer Applications

Experience

- Risk Management (2 years)

What we look for

People with the ability to work in a team-oriented manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

Role: Customer Success, Service & Operations - Other, Industry Type: Banking, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Administration AutomationComplianceFinanceAiHuman ResourcesAnalyticsAutomation ToolsData ScienceEmerging TechnologiesData ProtectionCbsAgileData Loss PreventionData AnalyticsData GovernanceEnterprise Risk Management

📌 Project & Operations Associate (Mumbai)
🏢 EY
📍 Mumbai