- Gathering project requirements from stakeholders and planning and organizing client campaigns.

- Responsible for timely delivery of client programs, revenue, and profitability targets for the team

- Developing workflows and assigning tasks to team members, and monitoring progress daily.

- Developing and implementing change management in projects; and assessing, managing,

and mitigating risks.

- Identifying actionable insights from the available data / dashboards; and working with stakeholders across operations, data services, sales, and customer success teams to formulate effective program implementation strategies, and monitoring processes.

- Establish a high standard for productivity, quality, customer service as well as define user guidelines.

- Develop regular program analysis for internal stakeholders and prepare monthly analysis for client reviews.

- Day-to-day responsibilities will include floor discipline, project scheduling, project prioritization, meetings/brainstorming sessions, tracking MIS on multiple projects, data distribution, establishing daily output and efficiency/utilization of teams, relevant escalations, review meetings and client interactions etc.

- Coaching, training, and counselling team members to enable them to be successful in their tasks.



And fostering a culture of high performance, trust and customer centricity.

Who are we looking for

- Bachelor s degree in business, operations management, or related field; with 5- 7 years of working experience within Martech, Digital Marketing or related industries providing products / services for international markets, and to enterprise clients.

- Should have hands-on experience in executing projects and exceeding customer expectations, including experience with hands-on managerial roles, directly managing teams

(preferably distributed teams) and driving change.

- Excellent communication and articulation skills; with strong presentation and power point skills.

- Exceptional organizational and leadership skills to be able to effectively manage multiple programs and create a positive and high-performance culture within the team.

- An innate ability to remain calm and composed during times of uncertainty and stress; and should be comfortable working in a highly energetic, start-up type of environment.

- Should be a creative and analytical thinker with strong problem-solving skills.

- Strong understanding of BI and project management tools.

📌 Program Manager (Ahmedabad)
🏢 infoAnalytica
📍 Ahmedabad