: PROGRAM DIRECTOR IT OFFICE

1. Role Purpose

The Program Director will provide strategic leadership for the planning, execution, governance and modernisation of the O/o CGPDTM technology ecosystem. The position will oversee major programmes covering IPR applications, examination, search, back-office systems, databases, infrastructure, cloud, cybersecurity, digital services, data management and technology integration, ensuring secure, scalable, reliable and stakeholder-centric delivery .
1. Key Responsibilities

2.1 Strategic Programme Leadership & Governance
- Provide strategic leadership for planning, implementation, governance and continuous improvement of major technology programmes.
- Develop and maintain the IT and Digital Transformation Programme Roadmap aligned with O/o CGPDTM and Government objectives.
- Govern multiple interdependent projects and align scope, timelines, resources, technology, risks and outcomes.
- Establish programme governance, KPIs, milestones, stage gates, reporting and escalation mechanisms.
- Monitor programme performance and resolve cross-project dependencies, critical issues and delivery risks.

2.2 Digital Transformation & Applications
- Lead digital transformation, process re-engineering, workflow automation and paperless service delivery.
- Oversee modernisation of e-Filing, Search, Examination, Back Office, Controller/Registrar/Examiner workflows, hearings, orders and digital records.
- Ensure alignment of technology initiatives with operational, statutory and stakeholder requirements.
- Govern Secure SDLC, testing, quality assurance, release management, application performance and technical-debt reduction.

2.3 Enterprise Architecture & Technology Strategy
- Define and govern enterprise architecture covering applications, data, infrastructure, cloud, network, storage, integration and cybersecurity.
- Establish technology standards and interoperability principles.
- Ensure solutions are scalable, secure, resilient, interoperable, maintainable and cost-effective.
- Guide legacy modernisation and minimise unnecessary technology fragmentation and vendor lock-in.

2.4 Infrastructure, Cloud & Data Centre
- Provide strategic oversight of servers, virtualisation, storage, databases, networks, cloud and data-centre infrastructure.
- Lead cloud/data-centre migration and modernisation, including architecture, migration, validation, cutover and rollback planning.
- Ensure capacity, availability, redundancy, performance and lifecycle management of critical infrastructure.

2.5 Cybersecurity, Information Security & IAM
- Establish security-by-design and defence-in-depth across technology programmes.
- Oversee application, database, network, infrastructure and cloud security, vulnerability management and security assessments.
- Govern IAM, SSO, MFA, RBAC, privileged access and service-account controls.
- Coordinate with relevant Government cybersecurity agencies and ensure timely remediation of security findings.

2.6 Data Governance & Integration
- Establish data governance covering classification, quality, security, integrity, retention and archival.
- Oversee secure integration between applications, databases, storage and external systems.
- Govern API and interoperability standards and coordinate integration with Government and international organisations, including WIPO.

2.7 Business Continuity & Disaster Recovery
- Establish and oversee Business Continuity and Disaster Recovery strategy for mission-critical services.
- Define and periodically review RTO, RPO, backup, restoration and failover requirements.
- Ensure periodic DR testing and technology resilience against outages and cybersecurity incidents.

2.8 Vendor, Procurement & Service Management




- Govern System Integrators, OEMs, cloud providers and technology vendors.
- Oversee technical specifications, RFP/EOI/SoW, technical evaluation, SLAs, KPIs and acceptance criteria.
- Monitor contractual performance, knowledge transfer and reduction of vendor dependency.
- Establish IT Service Management covering incident, problem, change, release, availability, capacity and SLA management.

2.9 Technology Procurement & Financial Governance
- Provide technical leadership for major IT procurement and technology acquisition.
- Evaluate solutions for security, scalability, performance, interoperability, lifecycle cost and maintainability.
- Support technology budget planning, resource estimation and investment prioritisation.

2.10 Emerging Technology & Innovation
- Evaluate responsible adoption of AI/ML, Generative AI, LLMs, NLP, semantic search, intelligent document processing and analytics.
- Identify automation and intelligent-assistance use cases for IP administration.
- Ensure accuracy, security, privacy, human oversight, explainability and auditability of AI-enabled systems.

2.11 Risk, Compliance & Audit Management
- Establish enterprise-level technology risk management and mitigation mechanisms.
- Ensure timely closure of audit, security and compliance observations.
- Ensure compliance with applicable Government IT policies, CERT-In directions, MeitY guidelines, procurement rules and information-security requirements.

2.12 Stakeholder & Government Coordination
- Act as the principal technology programme interface with senior management, domain teams, Government agencies and implementation partners.
- Coordinate with relevant Government organisations and international bodies as required.
- Present programme strategy, status, risks and recommendations to senior management.

2.13 Technology Team Leadership
- Lead and mentor multidisciplinary programme and technology teams.
- Build internal capability in programme management, cybersecurity, cloud, applications, databases and infrastructure.
- Promote knowledge transfer, documentation, accountability, innovation and continuous improvement.

1. Mandatory Criteria

3.1 Educational Qualification Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Electronics & Communication Engineering, Information Systems or an equivalent discipline from a recognised University/Institution.

3.2 Professional Experience

- Minimum 20 years of post-qualification experience in IT, Digital Transformation, e-Governance, Enterprise IT, Software, IT Infrastructure, Cybersecurity or related technology domains.
- Minimum 10 years of experience managing large-scale IT projects/programmes.
- Minimum 7 years of experience in a senior technology/programme leadership role.
- Demonstrated experience managing mission-critical/high-availability technology systems.
- Experience in programme governance, risk and dependency management, stakeholder management and delivery oversight.
- Experience managing technology vendors/System Integrators and technology contracts.
- Experience in technical procurement, including RFP/EOI/SoW, technical specifications, technical evaluation, SLA and acceptance criteria.

1. Mandatory Professional Certification





The candidate must possess at least one valid and current professional certification in Programme Management or Project Management from a recognised professional certification body.
- PgMP Programme Management Skilled (PMI)
- PMP Project Management Professional (PMI)
- MSP Managing Successful Programmes, Practitioner or higher
- PRINCE2, Practitioner or higher
- IPMA Level B or higher
- Another certification accepted as equivalent under the criteria below.

Equivalence criteria: An alternative certification shall qualify only if it is issued by a recognised national/international professional certification body; is at an advanced professional/practitioner level; substantially covers programme/project planning, governance, risk, resources, stakeholders, quality, change, procurement and delivery; requires formal examination or independently assessed competency; has appropriate professional eligibility/experience requirements where applicable; is independently verifiable; has recognised professional standing; and is valid/current on the last date of application. Foundation-level, introductory, training-completion, participation or attendance certificates shall not be considered equivalent. The Competent Authority shall have final authority to determine equivalence. Professional experience shall not be accepted in lieu of the mandatory certification.

1. Preferred Criteria

5.1 Government & E-Governance
- Experience in Government of India/State Government, PSU, statutory/regulatory body or autonomous Government organisation.
- Experience in large-scale e-Governance or Mission Mode Projects, Government Cloud/Data Centres or national-level digital platforms.

5.2 Intellectual Property Technology
- Experience in Intellectual Property, regulatory technology or related systems.
- Experience in e-Filing, Search, Examination, Back Office, digital IP systems or WIPO/international IP information systems.

5.3 Advanced Technology
- Experience in cloud migration, enterprise architecture, large-scale databases, cybersecurity, IAM, DR/BCP, API integration, AI/ML, Generative AI, NLP, semantic search or intelligent document processing.

5.4 Additional Certifications & Higher Qualification
- Additional certifications such as CISSP/CISM, TOGAF, ITIL 4, ISO/IEC 27001 or recognised Cloud Architecture certification.
- Master's Degree / M.Tech / M.E. / MBA or relevant postgraduate qualification.

1. Key Competencies

- Strategic Programme Management and Digital Transformation
- Government/e-Governance Technology
- Enterprise Architecture and Application Modernisation
- Cybersecurity, IAM and Resilience
- Cloud, Data Centre, Database and Infrastructure Management
- Vendor, Contract and IT Procurement Management
- Risk, Change and Stakeholder Management
- Technology Leadership and Business Continuity

1. Key Deliverables

- Successful delivery of strategic O/o CGPDTM technology programmes.
- Modernisation and improved resilience of critical applications and infrastructure.
- Strengthened cybersecurity and identity/access controls.
- Effective cloud, infrastructure and disaster-recovery strategy.
- Secure integration with Government and international systems.
- Improved automation, digital service delivery and responsible adoption of AI.
- Effective vendor, SLA and programme governance.
- Reduction of technology, operational and cybersecurity risks.

1. Preferred Candidate Profile

The preferred candidate will be a senior technology leader with 20+ years of experience, including substantial large-scale programme management and at least 7 years in senior leadership, supported by a mandatory Programme/Project Management certification. Government/e-Governance, IPR, WIPO, cybersecurity, cloud, enterprise applications and mission-critical technology experience will provide a strong advantage.

📌 Program Director ( IT Office ) - Cgpdtm - Delhi (New Delhi)
🏢 National Institute for Smart Government (NISG)
📍 New Delhi