Process Executive and Senior Process Executive (Coimbatore)

Process Executive and Senior Process Executive (Coimbatore)

15 Oct
|
V Support Solutions
|
Coimbatore

15 Oct

V Support Solutions

Coimbatore

Manage many inbound and few outbound calls in a day

Provide accurate, valid and complete information by using the correct tools

Analyse and understand customer needs and recommend products based on their requirements

Meet customer service team targets and call handling quotas

Follow procedures, guidelines and policies

Required Skills: (Candidates with proficiency in Hindi, English & Tamil shall require)

Minimum 1 year experience in customer service, tele-calling, call centre, cold calling and customer retention process

Prior experience with CRM practices

Must have prior experience in handling customers

Should have knowledge on customer service operations

Multi-tasking, time management and target achieving skills

Must possess customer oriented attitude

Excellent communication skills (Hindi, English & Tamil)

Discipline, positive attitude and punctuality

📌 Process Executive and Senior Process Executive (Coimbatore)
🏢 V Support Solutions
📍 Coimbatore

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