Process Enablement Expert (Bengaluru)

Process Enablement Expert (Bengaluru)

15 Oct
|
ADP
|
Bengaluru

15 Oct

ADP

Bengaluru

Required Qualifications:

- 8+ years experience within pharmaceuticals, healthcare, or a multinational organisation with global operations and local market footprint
- Significant experience in content operations, including digital strategy, digital marketing, and multi channel content delivery roles
- Experience working with content operations platforms, specifically Veeva PromoMats Vault MedComms
- Proven ability to diagnose, design, and optimise business processes, translating complexity into operational simplicity and repeatable ways of working
- Experience leading, managing, or contributing to complex, project based initiatives across functions and geographies
- Strong experience working across cross functional and cross regional stakeholders in a global organisation.

Preferred Qualification:

- Strong experience working within Agile or iterative delivery models, including collaboration within cross functional squads or value teams
- Practical understanding of Agile ways of working (e.g. prioritisation, incremental delivery, continuous improvement) applied to process, governance, or enablement contexts
- Robust awareness of digital innovation, content technology platforms, and workflow tools
- Advanced degree, with experience in healthcare and/or pharmaceutical marketing
- Experience working across multiple geographies (e.g. Americas, Europe, Japan) within a cross continental organisation
- Willingness to travel approximately 10 20%

Working Environment: At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home.



We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas Responsible Flexibility.

Purpose and Scope:

The Process Enablement Expert serves as the critical link between MLR technology platforms, global processes, and the teams who create and approve content. This role is responsible for developing, embedding, and monitoring global MLR standards and governance to ensure repeatable, compliant execution and measurable value delivery across Astellas.

The scope of this role spans regions and geographies, with significant impact on the global content operating model. The role is accountable for MLR process integrity, governance oversight, documentation, and enablement, ensuring that process standardisation drives efficiency, risk reduction, predictability, and operational value. The role also acts as a key contributor and subject-matter partner to Content Enablement led solutions (including MLR AI), ensuring solutions are compliant, scalable, embedded into BAU operations, and deliver tangible business value.

This role sits within the Content Channel Enablement Chapter, contributing deep process and governance expertise to enable scalable, compliant content operations across the organisation. As part of this chapter, the Process Enablement Expert plays an active role in the Content Foundations Value Team,



partnering closely with Content Channel Enablement, technology, and operations to ensure foundational processes deliver measurable business value. Through this value team model, the role focuses not only on process integrity and compliance, but on VALUE delivery- driving efficiency, reducing risk, improving predictability, and enabling sustainable reuse and scale across our content operations

Responsibilities and Accountabilities:

- Global MLR Process Ownership Value Enablement Own the design, implementation, and evolution of global MLR processes, ensuring they are simplified, standardized, and scalable across regions and Affiliates.

- Establish and maintain end-to-end MLR process standards, including Build, Re-approval, PI etc.
- Ensure global processes directly support value delivery, including reduced cycle times, improved compliance outcomes, and lower rework.
- Act as the global process authority, resolving ambiguity, fragmentation, and regional deviation in ways of working.
- Governance Frameworks, Monitoring Risk Reduction Own global MLR governance frameworks and monitoring mechanisms.

- Lead prioritization and management of high-risk materials and escalation decisions.
- Lead monthly monitoring read-outs and translate observations into corrective actions.
- Oversee verification and closure of low and mid-risk observations.

- Drive corrective actions addressing systemic risk drivers.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change.

Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Process Enablement Expert (Bengaluru)
🏢 ADP
📍 Bengaluru

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