Outlet Manager_Hospitality & wellness Sector_Ahmedabad (Ahmedabad)

Outlet Manager_Hospitality & wellness Sector_Ahmedabad (Ahmedabad)

15 Oct
|
Talent Corner HR Services
|
Ahmedabad

15 Oct

Talent Corner HR Services

Ahmedabad

1. Guest Engagement & Sales

- Proactively approach and greet guests in the lobby with confidence and warmth

- Introduce guests to our wellness services, express therapies, and special offers

- Generate sales by converting walk-in guests through persuasive communication and relationship-building

- Upsell and cross-sell services based on guest needs, time availability, and preferences

- Maintain a strong presence in the lounge to maximize visibility and walk-in conversions

1. Revenue Generation & Promotions

- Consistently work towards daily and monthly sales targets

- Support cross-promotions with other outlets of the hotel to drive additional footfall

- Assist in executing in-lounge promotions, offers, and campaigns

- Capture guest interest efficiently

1. Guest Experience & Brand Representation

- Deliver a warm, premium, and qualified guest experience at all times

- Act as the first point of contact and brand ambassador for the wellness outlet

- Address basic guest queries and be a single point of contact

- Ensure the outlet ambience, hygiene, and presentation meet high service standards

1. Operational Support

- Coordinate with therapists/staff to ensure smooth guest flow





- Support appointment scheduling and service readiness

- Follow SOPs related to service standards, hygiene, and airport compliance

Desired Profile

- Strong people skills with confidence in initiating conversations with strangers

- Sales-driven mindset;

experience in credit card sales, club memberships, retail sales, hospitality sales, beauty or wellness services is highly preferred

- Comfortable approaching guests and actively promoting services

- Excellent communication skills in English; additional languages are a plus

- Well-groomed, presentable, and professional demeanor

- Responsible, disciplined, and dependable

- Very solid sense of ownership and detailed oriented

- Ensuring world-class product and service delivery

Work Environment & Flexibility

- Willingness to work flexible shifts

- Ability to perform in a fast-paced hotel environment

Preferred Criteria

- Prior experience in hospitality, lounges, airports, luxury retail, wellness, beauty, or service-oriented sales

- Non-smokers preferred

📌 Outlet Manager_Hospitality & wellness Sector_Ahmedabad (Ahmedabad)
🏢 Talent Corner HR Services
📍 Ahmedabad

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