15 Oct
|
Talent Corner HR Services
|
Ahmedabad
15 Oct
Talent Corner HR Services
Ahmedabad
1. Guest Engagement & Sales
- Proactively approach and greet guests in the lobby with confidence and warmth
- Introduce guests to our wellness services, express therapies, and special offers
- Generate sales by converting walk-in guests through persuasive communication and relationship-building
- Upsell and cross-sell services based on guest needs, time availability, and preferences
- Maintain a strong presence in the lounge to maximize visibility and walk-in conversions
1. Revenue Generation & Promotions
- Consistently work towards daily and monthly sales targets
- Support cross-promotions with other outlets of the hotel to drive additional footfall
- Assist in executing in-lounge promotions, offers, and campaigns
- Capture guest interest efficiently
1. Guest Experience & Brand Representation
- Deliver a warm, premium, and qualified guest experience at all times
- Act as the first point of contact and brand ambassador for the wellness outlet
- Address basic guest queries and be a single point of contact
- Ensure the outlet ambience, hygiene, and presentation meet high service standards
1. Operational Support
- Coordinate with therapists/staff to ensure smooth guest flow
- Support appointment scheduling and service readiness
- Follow SOPs related to service standards, hygiene, and airport compliance
Desired Profile
- Strong people skills with confidence in initiating conversations with strangers
- Sales-driven mindset;
experience in credit card sales, club memberships, retail sales, hospitality sales, beauty or wellness services is highly preferred
- Comfortable approaching guests and actively promoting services
- Excellent communication skills in English; additional languages are a plus
- Well-groomed, presentable, and professional demeanor
- Responsible, disciplined, and dependable
- Very solid sense of ownership and detailed oriented
- Ensuring world-class product and service delivery
Work Environment & Flexibility
- Willingness to work flexible shifts
- Ability to perform in a fast-paced hotel environment
Preferred Criteria
- Prior experience in hospitality, lounges, airports, luxury retail, wellness, beauty, or service-oriented sales
- Non-smokers preferred
📌 Outlet Manager_Hospitality & wellness Sector_Ahmedabad (Ahmedabad)
🏢 Talent Corner HR Services
📍 Ahmedabad