Job highlights

- 8+ years in business operations with hands-on Oracle SaaS (ERP, HCM, EPM) post-implementation support and proficiency in ITSM tools like ServiceNow or Jira
- Support and stabilize Oracle Fusion Cloud across Finance, HR, and Procurement by analyzing processes, managing operational data, and aligning business and IT teams

Role: Oracle Operations Specialist Reports to: Business Operations Manager

Location: India (Remote)

Employment Type: Full-Time

Timings: 3 PM - 12 Midnight

Experience 8+ years

Position Overview

We have recently implemented Oracle SaaS and are looking for an Oracle Operations Specialist to support and strengthen its post-go-live operational environment. This role is focused on stabilizing Oracle Fusion Cloud across Finance, HR, and Procurement by evaluating operational processes, analyzing data, and driving alignment between business and IT teams. The position is high impact and directly supports the organization’s ability to operate efficiently, reduce operational friction, and continuously improve system adoption.

Qualifications:

- Bachelor’s degree in Business Administration, Information Technology, Public Administration,



or a related field required.
- Master’s degree or relevant certification preferred.
- 8+ years of experience in business operations, process analysis, or a related analytical role.
- Hands-on familiarity with Oracle SaaS platforms such as ERP, HCM, or EPM in a post-implementation or operational support environment.
- Experience working in public sector, government or regulated environments is preferred.

Technical Skills:

- Working knowledge of Oracle Fusion Cloud modules including Financials, Procurement and/or HCM.
- Proficiency with ITSM/ticketing platforms such as ServiceNow or Jira and process documentation tools.
- Ability to collect, analyze, and visualize operational data using dashboards, reports, and summaries.
- Familiarity with RACI matrices, swimlane diagrams and SOP development methodologies.

Core Competencies:

- Strong analytical and problem-solving skills.
- Excellent written and verbal communication.
- Organized and detail-oriented approach.
- Team-oriented and adaptable mindset.

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