About the Role

We’re looking for an Operations Specialist – CEO & COO Office to work closely with senior leadership and drive day-to-day business and operational execution. This is not a traditional administrative or office-management role. You’ll coordinate with internal teams and external stakeholders, manage priorities and follow-ups, support research and documentation, and help turn requirements into action.

We’re looking for someone who is proactive, organized, solution-oriented, and comfortable taking ownership. Strong interest in AI, automation, and digital productivity tools is essential, with prior experience using AI agents being an added advantage.

Role Details:

Experience: 2–4 years Location: Indore, Madhya Pradesh

Work Model: Primarily Work from Home | Office visits as required

Shift: Split Shift | 2:00 PM – 12:00 AM IST

What You’ll Do

Operations & Coordination

CEO & COO Support

- Work closely with the CEO and COO on day-to-day business and operational requirements.
- Assist leadership with coordination, follow-ups, research, documentation, reporting, and execution.
- Track significant action items, deadlines, dependencies, and commitments and ensure timely closure.
- Collaborate closely with delivery, development, DevOps, and product teams to identify risks and ensure complete test coverage.
- Proactively follow up with relevant stakeholders and keep leadership informed of progress.
- Help organize information, requirements, and priorities so that leadership can make informed decisions
- Handle sensitive and confidential information with appropriate discretion and professionalism.
- Support ad-hoc business requirements and special projects assigned by leadership.

Operations & Execution:

- Coordinate with internal teams to ensure timely execution of assigned tasks and initiatives.
- Coordinate with vendors, consultants, service providers, clients, and other external stakeholders as required.
- Maintain trackers, action lists, operational records, and status updates.
- Identify gaps, delays, dependencies, or bottlenecks and proactively work towards resolution.
- Take ownership of assigned responsibilities from understanding the requirement through final closure.
- Ensure that important tasks do not remain pending due to missed communication or follow-ups.




- Support the implementation of new processes, systems, and operational workflows.

Research & Business Support:

- Conduct online research and gather information required by the CEO, COO, or internal teams.
- Compare information, organize findings, and prepare concise summaries or reports.
- Assist with preparing presentations, documents, spreadsheets, MIS, and management updates.
- Collect and organize information from different sources to support business decisions.
- Assist leadership with special projects, analysis, and business initiatives as required.

AI, Automation & Digital Productivity:

- Use ChatGPT, Claude, AI agents, automation tools, and other AI-powered platforms as part of everyday work.
- Use AI for research, documentation, analysis, content creation, summarization, and workflow improvement.
- Identify repetitive tasks that can be simplified, automated, or optimized using technology.
- Experiment with AI-powered solutions to improve operational efficiency and reduce manual effort.
- Support the adoption of new digital tools and AI-driven workflows across relevant activities.
- Prior hands-on experience with AI agents, AI assistants, or AI-powered automation workflows will be a strong advantage.

Documentation & MIS:

- Maintain accurate and organized records, trackers, spreadsheets, and operational data.
- Prepare reports, summaries, dashboards, presentations, and documentation as required.
- Ensure information is structured, up-to-date, and easily accessible.
- Assist with periodic management reporting and operational reviews.
- Maintain proper documentation and follow-up records for ongoing activities.

Finance, Compliance & Statutory Support:

- Assist with operational finance-related activities such as invoices, payment coordination, reimbursements, and documentation.
- Coordinate with relevant internal teams, consultants,



and external parties for finance and compliance-related requirements.
- Maintain and organize supporting documentation required for statutory and financial processes.
- Assist with basic GST, TDS, and other statutory compliance-related activities as required.
- Support collection, verification, reconciliation, and organization of information required for statutory filings and records.

What We’re Looking For:

We’re looking for someone who is:

- Highly organized and naturally good at keeping things on track.
- Proactive and comfortable taking ownership without constant supervision.
- Strong in coordination, follow-ups, and execution.
- Excellent in English written and verbal communication
- Comfortable interacting with senior leadership and multiple stakeholders.
- Able to manage multiple priorities without losing attention to detail.
- Strong with MS Office, Excel, Google Workspace, and digital productivity tools.
- Comfortable using AI tools as part of everyday work.
- Curious about AI, automation, and emerging technology.
- Resourceful and capable of finding solutions rather than simply escalating problems.
- Adaptable and comfortable handling responsibilities that may evolve based on business requirements.
- Dependable, discreet, and professional in handling confidential information.
- A fast learner who is willing to understand new systems, processes, and business requirements.

Good to Have

The following will be an added advantage:

- Mcom/MBA or a background in Commerce, Business Administration, or a related field.
- Prior experience supporting senior management, founders, CXOs, or leadership teams.
- Experience with AI agents, AI assistants, workflow automation, or AI-powered productivity tools.
- Practical experience using ChatGPT, Claude, Gemini, or similar AI platforms for work.
- Basic understanding of GST, TDS, statutory compliance, and financial documentation.
- Familiarity with GST-related records, invoices, reconciliations, or compliance documentation.
- Experience with MIS, Excel reporting, dashboards, or management reporting.
- Exposure to vendor coordination, payment processes, or basic accounts.
- Experience working with digital business tools, SaaS platforms, or workflow-management systems.

📌 Operations Specialist – CEO & COO Office (Indore)
🏢 Gate6
📍 Indore