Job highlights

- This is an in-person role at our HQ Gurugram,and you must be based near Delhi NCR.
- Qualifications: . 6-9 years of Operations or Warehousing Experience,preferably at Quick Commerce / Supply Chain / Warehousing/Logistics tech companies
- You must have a local network of dark store / warehousing / operations / last-mile delivery associates. .
- Were looking for several talented Central Operations Managers in our HQ Gurugram
- Incredible prospect to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact.
- This is an in-person role at our HQ Gurugram, and you must be based near Delhi NCR.

Responsibilities:

- Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores from Gurugram.
- Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
- Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management,



outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
- Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
- Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
- Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

- 6-9 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies.
- MUST have strong communication & team management skills
- You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc.
- You must have a local network of dark store / warehousing / operations / last-mile delivery associates.

📌 Operations Manager - Last Mile (Gurugram)
🏢 ZFW Hospitality
📍 Gurugram