1. Handle customer onboarding, KYC, GST & PAN verification.
2. Create and maintain customer master data in Microsoft Dynamics NAV.
3. Process and validate customer orders against contracts and approved commercial terms.
4. Identify and escalate discrepancies and exceptions before order processing.
5. Maintain customer-wise KYC, contracts, approvals, and audit-ready records.
6. Coordinate with Sales, Commercial & Finance teams for issue resolution.