About Aatm Nirbhar: Aatm Nirbhar is a social enterprise committed to improving mobility and livelihood opportunities for women across India. Since 2017, the organization has empowered over 25,000 women to become financially independent through sustainable employment initiatives.

About the Role

We are looking for an Operations / Onboarding Executive in Delhi, Bangalore, Chennai, Hyderabad & Pune in our multiple centers to manage candidate onboarding, telecalling, training coordination and day-to-day program operations.

Key Responsibilities

- Call and counsel prospective candidates, explain the program and drive enrolments.
- Manage end-to-end onboarding, including documentation, training coordination and follow-ups.
- Coordinate with candidates, trainers and internal teams to ensure smooth program execution.
- Track attendance, payments, enrolments and candidate progress using Excel/Google Sheets.
- Handle candidate issues, conduct occasional field visits and ensure timely resolution.

Requirements

- 1 - 3 years of experience in operations, onboarding, telecalling,



customer success, field coordination or similar roles.
- Freshers with no prior experience but have great skills are welcome to apply.
- Strong communication, follow-up and people-handling skills.
- Comfortable with outbound calling and target-driven work.
- Positive working knowledge of MS Excel / Google Sheets.
- Willingness to travel locally for field work when required.

Role: Customer Success Associate, Industry Type: E-Learning / EdTech, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Training CoordinatorOperations ExecutiveCustomer SupportOnboarding ExecutiveTelecalling Customer SuccessOperations CoordinatorLead ConversionField OperationsCustomer OnboardingField ExecutiveCounsellingProgram CoordinatorOperations

📌 Operations Executive | Delhi, Bangalore, Chennai, Hyderabad & Pune (Bengaluru)
🏢 Aatm Nirbhar Learning
📍 Bengaluru