Company Description ILS is a top-rated hi-tech learning-oriented organization, affiliated with and accredited by NSDC. The organization has successfully trained over 50,000 learners through a range of professional courses designed to build practical, career-ready skills. ILS is committed to promoting and supporting lifelong learning for individuals at various stages of their careers.

Team members join an expert, education-focused environment that values innovation, learner success, and continuous improvement.

Role Description The Operations Coordinator is a full time, on-site role based in Srinagar. This role is responsible for supporting day-to-day operational activities, including managing administrative tasks, maintaining records, coordinating schedules, and assisting with the smooth delivery of training programs.

The Operations

Coordinator will collaborate with instructors and support staff, respond to learner inquiries, and ensure high standards of customer service. The role also involves monitoring operational processes, identifying areas for improvement, and supporting the implementation of organizational policies and procedures.





Qualifications

- Candidates should possess strong Operations Management skills, including coordinating activities, organizing resources, and supporting smooth workflow.
- Candidates should possess effective Communication skills, both written and verbal, for interacting with learners, colleagues, and external partners.
- Candidates should possess solid Customer Service skills to handle inquiries, resolve concerns, and maintain a positive learner experience.
- Candidates should possess reliable Administrative Assistance skills, such as scheduling, documentation, and data entry.
- Candidates should possess Analytical Skills to track operational metrics, identify process issues, and support data-informed decisions.
- Relevant experience in education, training, or service-oriented organizations is beneficial.
- Proficiency with office productivity software and basic digital tools is preferred.
- A diploma or degree in business administration, operations, or a related field is an advantage.

📌 Operations Coordinator (Srinagar)
🏢 ILS
📍 Srinagar