- Receive and coordinate customer service calls, complaints, and enquiries.

- Schedule service visits and coordinate with service engineers and technicians.

- Follow up with customers regarding service requests, pending complaints, and issue resolution.

- Maintain service records, complaint registers, service reports, and customer databases.

- Coordinate preventive maintenance, installation, commissioning, and repair activities.

- Ensure timely allocation and completion of service requests.

- Follow up with service engineers for work status and pending activities.

- Coordinate with customers regarding service schedules, spare parts, and technical requirements.

- Prepare daily service reports and update management on pending and completed jobs.

- Coordinate with the sales, service, and technical teams for smooth operations.

- Maintain proper documentation of service visits,



customer feedback, and complaint closures.

- Ensure customer queries and complaints are handled professionally and promptly.

- Manage daily office operations and administrative activities.

- Maintain office records, files, documents, and reports.

- Handle data entry, printing, scanning, photocopying, and documentation.

- Manage incoming and outgoing courier, parcels, and official documents.

- Maintain stationery stock and coordinate office supply requirements.

- Assist the HR and administration team with routine office work.

- Coordinate with internal departments and support daily operational activities

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Office Assistant (Ravet)
🏢 ANUSHKA AQUASYS PRIVATE
📍 Ravet