Nice CXOne Developer (India)

Nice CXOne Developer (India)

15 Oct
|
Infowaysolutions
|
India

15 Oct

Infowaysolutions

India

- (NICE Cxone)

- Studio Development Experience in Nice CxOne(Voice, IVR and Multi-channel)

- Configuration of Agents, Skill, Campaign, HOOP, Workflow data item creation and handling

- Experience in designing reports and understanding them.

- Experience in developing and debugging routing solutions using Nice CxOne and Nice CxOne Studio.

- Working knowledge of Nice Framework, reporting, routing, and multi-channel components

- Knowledge on Nice CxOne Analytics and Interactions.

- Ability to architect routing design and development for the customer

- Experience in troubleshooting routing issues in production on call

- Excellent Communication and interpersonal skills

- Sales force integration will be added advantage

- Auto Attendant creation and Setup

- Valuable understanding of Digital channel,

Thanks

Amol

📌 Nice CXOne Developer (India)
🏢 Infowaysolutions
📍 India

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