Responsibilities:

- Being vision led by providing industry leading infrastructure solutions to the enterprise.

- Build Program timelines, estimate of level of effort, manage milestones, and course correct Programs to maintain overall schedule/cost/quality by mitigating the program risks.

- Orchestrate planning, communications, testing, and stakeholder management across multiple teams.

- Leverage Service or Product expertise to deliver RFIRFP and Statements of work (SOW). Includes defining technical requirements, leading technical presentations, and reviews, and making solutiondesign tradeoffs with Telecom carriers.

- Define and negotiate Service Contracts with suppliers. Includes leveraging service expertise to define technical specifications, Service Level Agreements, Product Features and Capabilities.

- Increase reliability of the service through engineering practices, data driven approach, hardware/software refresh programs and optimization efforts.

- Identify opportunities for improvement in existing processes and drive ideas to completion.

- Planning service innovations by exhibiting and employing a product engineering mindset across the team.

- Partner with key stakeholders to drive the procurement, installation, configuration, testing, and deployment of IT infrastructure.

- Modernizing the infrastructure capabilities with market research, adopting cutting edge technologies, and partnering with product managers.

- Modernizing the infrastructure capabilities with market research and adopting cutting edge technologies.

- Developing and sustaining strong working relationships with business, application program managers, ISPs, OEM vendors, Engineering peers.

Required Qualifications:





12+ years of experience in IT Infrastructure management operating in a complex, multi-system setting as a Technical Program manager.

- 5+ years of experience in leading the end-to-end delivery of IT infrastructure services, Telecom Carrier management, RFI, RFP and Statements of work (SOWs) and defining supplier KPIs.

- 5+ Years of relevant experience in networking technologies driving large scale, date driven projects are highly desirable.

- Willingness to work 24X7 shifts.

- Working knowledge of BGP, OSPF and switching concepts like STP, Vlans, etc.

- Configuring Routers & Switches from deployments to Migrations.

- Working knowledge on Cisco / Juniper / F5 / Arista platforms.

- Good knowledge in fundamentals of networking like packet flow ,TCP/IP etc.

- Plan and execute end-to-end delivery of IT infrastructure Programs across the portfolio especially in Networking.

- Demonstrated track record of leading end-to-end delivery of IT infrastructure services and Programs (planning, budget, procurement, installation, configuration, deployment, contract management etc.)

- Excellent organizational and program management skills.

- Expertise in IT infrastructure and Networking technologies.

- Exposure to Cloud technologies would be an added advantage.

- Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.

- Ability to use various project management methodologies, including agile.

- Solid customer focused, relationship focused pattern of work.

- Ability to create structure from abstract ideas, take initial concepts to full maturity.

- Technically savvy with the ability to solve both technical and non-technical problems.

- BS or MS in computer science, or a related discipline.

📌 Network Data Admin (FTE) (Chennai)
🏢 Carnation Infotech
📍 Chennai