Organization: My Talk India (a CSR initiative of DB Corp)

Location: DB Corp, Bandra Kurla Complex (BKC), Mumbai

Duration: 4 months: 1 month of training followed by 3 months of hands-on experience

Compensation: Unpaid internship

Eligibility: Candidates currently pursuing or having completed a master’s degree in Psychology.

About the Role

My Talk India is a chat-based emotional support and counselling platform. We are looking for a Mental Health Counselling Intern to support users through live, text-based sessions under supervision. Interns will receive structured training in foundational counselling skills, crisis support, and working with people from diverse backgrounds.

This prospect is suited to psychology students and early-career practitioners seeking supervised, practical experience in a mental-health support setting.

Key Responsibilities

- Support live, text-based counselling sessions in accordance with the platform’s protocols and under the supervision of senior team members.
- Communicate with empathy, discretion, and professionalism.
- Follow established counselling protocols, confidentiality requirements, and escalation procedures.
- Assist senior team members with mental-health content creation and blog writing.

Training & Supervision The internship includes structured training and supervised practice in the following areas:

- Ethical guidelines and foundational counselling skills
- Core process skills: questioning,



reflection of feelings, paraphrasing, emotional presence, and session summarizing and closure
- Suicide-risk and non-suicidal self-injury (NSSI) concerns: recognizing risk, introductory risk-assessment skills, safety planning, escalation procedures, and the limitations of chat-based support
- Supporting survivors of abuse and people navigating abusive relationships
- Working with LGBTQIA+ individuals and people from diverse and marginalized communities
- Trauma-informed approaches
- Case conceptualization
- Mock sessions and supervised practice

Interns will receive regular supervision, feedback, and opportunities for skill development throughout the programme. Interns are expected to work within their training, role, and the platform’s established protocols..

What We Offer

- Structured onboarding and induction
- Training in live-chat tools, platform protocols, and counselling processes
- Supervised live-chat practice, with the level of support guided by readiness and programme requirements
- Regular performance feedback and skill-development meetings
- A Certificate of Completion from the Dainik Bhaskar Group, subject to successful completion and the organization’s certification criteria
- Potential future association or employment opportunities, depending on performance and organizational requirements; these are not guaranteed

📌 Mental Health Counselling Internship (Mumbai)
🏢 MyTalkIndia
📍 Mumbai