Medical Superintendent (MS)

Head of Hospital Operations Vedansh Hospital, Dadri, Uttar Pradesh

POSITION LEVEL

Senior Management / Hospital Leadership

REPORTS TO

Director, Vedansh Hospital

ROLE SCOPE

End-to-end clinical & non-clinical operations

LOCATION

Dadri, Uttar Pradesh THE OPPORTUNITY

Vedansh Superspeciality Hospital & Heart Centre seeks an experienced and decisive Medical Superintendent to lead the complete day-to-day functioning and performance of the hospital. The successful candidate will serve as the senior-most on-site operational head, overseeing clinical services, nursing, patient experience, administration, quality, support functions and operational financial performance. The role demands strong medical leadership combined with the ability to manage teams, solve problems, improve service delivery and support sustainable hospital growth.

The position reports directly to the Director and carries hospital-wide operational accountability. The MS will work through departmental heads and clinical leaders while respecting the professional judgement and statutory responsibilities of qualified healthcare professionals.

KEY RESPONSIBILITIES

Hospital-wide leadership & operations. Direct and coordinate OPD, IPD, Emergency, ICU, OT, diagnostics, pharmacy, front office, billing and support services; establish responsive systems for uninterrupted patient care and effective departmental coordination.

Clinical governance & medical supervision. Oversee clinical service delivery, consultant coordination, RMO/IMO coverage, medical documentation, clinical escalation, patient safety and the implementation of approved clinical protocols. Guide clinical coordinators and medical teams.

Nursing excellence. Lead nursing-performance reviews through Nursing Services leadership; ensure staffing adequacy, bedside-care standards, timely execution of treatment orders, clinical training and protected patient-care practices.

Patient experience & grievance resolution. Build a responsive,



patient-focused service culture; monitor feedback and complaints, intervene in critical escalations, drive corrective actions and strengthen trust, retention and word-of-mouth referrals.

Quality, accreditation & compliance. Oversee quality systems, infection prevention, internal audits, clinical risk management, statutory readiness and applicable NABH-aligned processes, in coordination with designated responsible professionals.

Financial efficiency & revenue protection. Monitor service utilisation, bed occupancy, billing accuracy, TPA/insurance processes, operational costs, revenue leakage and resource productivity; recommend practical measures to improve financial performance ethically.

Institutional growth. Partner with Management and Marketing to strengthen appropriate OPD/IPD volumes, specialty utilisation, patient retention, consultant productivity and the operational readiness of new or expanded services.

People management & accountability. Supervise department heads, drive staff discipline and teamwork, review manpower deployment and performance, support recruitment and training, and ensure timely closure of assigned actions.

Infrastructure & support functions. Oversee facilities, biomedical equipment readiness, housekeeping, security, maintenance, stores, ambulance and other support functions to maintain a safe, efficient and reliable hospital environment.

Management reporting & improvement. Present clear operational and performance reviews to the Director; identify service gaps, risks, opportunities and action plans, with ownership and measurable follow-through.





POSITION AUTHORITY & ACCOUNTABILITY The Medical Superintendent is expected to direct operational coordination across all departments, set performance expectations, resolve cross-functional issues and implement Management-approved policies. Financial approvals, consultant commercial arrangements, significant HR actions and strategic decisions will remain subject to the hospital’s formal delegation of authority.

CANDIDATE PROFILE

Essential medical qualification. MBBS from a recognised institution, with valid medical registration.

Preferred additional qualification. MD/DNB in Hospital Administration, MHA, MBA in Hospital/Healthcare Management or an equivalent relevant postgraduate qualification.

Professional experience. Preferably 5–10 years of relevant hospital experience, including at least 5 years in medical administration, hospital operations or a comparable senior leadership capacity.

Relevant exposure. Demonstrated experience managing multidisciplinary services in a multispecialty hospital; familiarity with clinical governance, patient safety, quality standards, hospital financial processes and regulatory requirements.

LEADERSHIP COMPETENCIES

We are looking for a hands-on, solution-oriented leader with sound clinical judgement, strong interpersonal and crisis-management skills, commercial awareness, data-driven decision-making capability and the confidence to lead experienced departmental teams. Integrity, patient-first thinking, decisiveness and ownership of results are essential.

WHAT SUCCESS LOOKS LIKE A safe and dependable clinical environment; well-coordinated departments; improved patient satisfaction; accountable teams; disciplined billing and resource utilisation; stronger performance monitoring; and sustained improvement in hospital operations and service growth.

Pay: ₹100,000.00 - ₹130,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 Medical Superintendent (Dadri)
🏢 Vedansh Suprspeciality Hospital u0026 Heart Centre, Dadri.
📍 Dadri