Role & responsibilities

What would you do? Lead the email Team including Content Creation & Campaign creation

Manage Day to Day operations of the Email team

Meet team SLAs month on month

Risk and issue management

Maintaining high quality standards for the email content and ensuring the timelines are met

Adhering to compliance and regulatory requirements

Communication/support to the onshore team

Ensure operational metrics are appropriately managed and maintained by the team

Create and execute project work plans and revise them as appropriate to meet changing needs and requirements of the brand

Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plans

Lead Discussion for new requirements

Constantly drive innovation and improvements in the team to improve quality and productivity.

Drive best practices within the team

Role requires Digital Marketing Ads & Promotion creation/design The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign,



from inception to launch to evaluation of result.

What are we looking for? Excellent Communication Skills

Bachelors degree, willing to work across different shifts

Minimum 4 years Experience in Campaign Management and email content creation

Highly organized, detail oriented, and results focused

•Need to have an ability to effectively handle tight deadlines and multiple projects

Managing client expectations with regards to Governance

Good at interacting with clients over phone or email

Strong Team Management, with atleast 4 years experience managing people

Solid with KPI, SLA and operational metrics

Working experience with content management.

Quick learner and ability to highlight risks and issues

Ability to honor commitments and deadlines on assigned tasks

Ability to prioritize tasks, complete assignments and Multitask.

Working experience on JIRA or Workfront would be an advantage

Preferred candidate profile

📌 Marketing Operations - Campaign Management (Bengaluru)
🏢 Sigma Allied Services
📍 Bengaluru