Manager Application Support or(ServiceNow) For a reputed MNC (Hyderabad)

Manager Application Support or(ServiceNow) For a reputed MNC (Hyderabad)

15 Oct
|
RJ CONSULTANTS
|
Hyderabad

15 Oct

RJ CONSULTANTS

Hyderabad

Job highlights

- 10–15 yrs experience in Application Support with ServiceNow expertise and strong ITIL/ITSM knowledge
- Lead L1 & L2 support teams, manage 24x7 application support, handle incidents and escalations, drive RCA and corrective actions

Manager, Application Support teams -ServiceNow to lead L1 & L2 Manage 24x7 app support ops

Strong knowledge of ITIL / ITSM processes

Handle incidents, service requests major incidents & escalations

Drive RCA & corrective actions for recurring issues

Required Candidate profile

10–15 yrs of experience in Application Support

Experience managing L1 & L2 support teams

ServiceNow experience is MUST

Strong knowledge of ITIL / ITSM processes

Experience in 24x7 support setting

📌 Manager Application Support or(ServiceNow) For a reputed MNC (Hyderabad)
🏢 RJ CONSULTANTS
📍 Hyderabad

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