SN

Required Information

Details

1

Role

Managed File Transfer

2

Required Technical Skill Set

Connect Direct (IBM Sterling) or JSCAPE or RVS

3

No. of Requirements

4

Desired Experience Range

6+ Years

5

Location of Requirement

Desired Competencies (Technical/Behavioral Competency )

Must-Have

- Extensive hands-on experience with administration (building/updating integrations) and support for IBM Sterling (Connect:Direct on Unix, Control Center)
- Hands-on experience in defining, developing, and delivering data transmission solutions (Enterprise level FTP and Fax products, e.g., MFT, MoveIT, RightFax)
- Experience in building automation jobs in JSCAPE.
- Experience in installation/ administration/ managing JSCAPE.

Good-to-Have

- experience upgrading Connect: Direct on Unix, Windows

SN Role descriptions / Expectations from the Role

1

- Setup new transmissions
- Configuration of accounts and file transfers
- Installation and configuration of the Connect: Direct connector
- Creating configuration in IBM Sterling/JSCAPE/RVS as defined in the architecture.
- Use of appropriate encryption
- Test solution in model, validate with customer/end user/vendor, monitor for a week before migrating to production
- Interface with internal and external customers to determine managed file transfer requirements

- Incident Management

- Any failures reported by CC should be taken care within the SLA based on the priority
- Retrigger files and/or fix the failures.




- Use Emergency Concept for critical jobs/files
- Read and debug code related to FTP, SFTP, PGP encryption/decryption, zip, etc.

- Change Management

- Any change in the production and pre-prod setting will be carried out through Change Management process.

- Problem Management

- Root cause identification Any repetitive incident or major incident should go through Problem Management to identify root cause and mitigate

- Risk Management

- Identify Risks in the environment End Of Life or known errors or customized legacy scripts/codes with no documentation
- Old hardware/software mitigation

- Certificate Management

- Update internal certs as needed
- Update Keys and/or certs based on external vendors
- Maintain repository of Certificates

- Password Management

- Any user accounts not managed through CyberArk should be reviewed and recertified periodically.

- Application upgrades

- Minor version upgrades on application to maintain application free from vulnerabilities and to ensure Vendor s support
- Applying patches to application

- Vendor Engagement

- External suppliers and/or vendors should be engaged for/during the troubleshooting.

- Managed file transfer internal/external with Connect:Direct and RVS
- JSCAPE as multiprotocol server (SFTP/ interface for passive external file transfer
- Manual file exchange with JSCAPE for personal file transfer

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📌 Managed File Transfer Professionals (New Delhi)
🏢 Han Digital Solution
📍 New Delhi