Hello Folks,
We are currently hiring for " Mainframe Application Support " with one of our CLient based in Pune/Chennai/Bangalore/ Hyderabad
Required : 2 to 4 Years of experience in Mainframe Application Support.
Notice Period : Immediate Joiners
Excellent Communication Skill
Location: Chennai / Bangalore / Hyderabad / Pune
Work Mode: Hybrid (Mandatory Work from Office 3 Days a Week)
Shift: Rotational Shifts including Night Shifts & Weekend Support (24x7 Support Environment)
Each firm PF deduction should be there .
Job Summary
We are looking for an L1 Mainframe Application Support Analyst to support critical banking applications running on Mainframe platforms. The ideal candidate should have a foundational understanding of Mainframe technologies, possess good troubleshooting skills, and be willing to work in a 24x7 support environment.
Key Responsibilities
- Monitor and support Mainframe production applications.
- Perform first-level analysis and troubleshooting of incidents.
- Monitor batch jobs and resolve basic job failures.
- Escalate complex issues to L2/L3 support teams as required.
- Handle incident, service request, and change tickets through ServiceNow.
- Support application availability and meet defined SLAs.
- Coordinate with internal teams during production issues and outages.
- Prepare and maintain operational support documentation.
- Participate in shift handovers and support activities.
Mandatory Skills
- JCL
- COBOL
- CICS
- Mainframe DB2
- PL/1
- VSAM
- Mainframe Scheduler (TWS / Control-M / CA7 / Equivalent)
- ServiceNow
Domain Requirement
- Basic to good understanding of Banking/Financial Services domain.
- Experience supporting banking applications will be preferred.
Required Experience
- 2 to 4 Years of experience in Mainframe Application Support.
- Knowledge of production support processes and incident management.
- Good analytical and problem-solving skills.
- Willingness to learn and work in a fast-paced support environment.
Preferred Skills
- Understanding of ITIL processes.
- Good communication and stakeholder management skills.
- Exposure to batch monitoring and job scheduling tools.
Additional Requirements
- Must be versatile to work in rotational shifts, including night shifts and weekends.
- Must be comfortable working in a 24x7 support environment based on project requirements.
- Should be willing to work from office as per the hybrid work policy.
Interested Candidate Share Resume at
[email protected]
📌 Mainframe Application Programmer (Bengaluru)
🏢 Experis
📍 Bengaluru