Job Title: Lead Cloud Operations

Location: Hyderabad---On site - 5 days from the office

Duration: Full Time

We are seeking a highly skilled Lead Cloud Operations professional to join our agile IT team. The ideal candidate will have extensive experience in cloud administration, desktop support, access management using Microsoft 365, a foundational understanding of networking, and hands-on experience with cloud services. This role requires both technical expertise and strong interpersonal skills to effectively collaborate with various teams and provide top-notch support to our users.

Additionally, experience with audit requirements and compliance standards such as SOC, ISO, or similar frameworks, along with cloud administration and cost management practices, is essential. A basic understanding of IT security principles will also be crucial in ensuring that our cloud and desktop environments remain secure.

Key Responsibilities

•Provide expert-level support for cloud and desktop environments, including troubleshooting, maintenance, and configuration of hardware and software.

•Manage user access and permissions using the Microsoft 365 admin center, ensuring compliance with security policies.

•Oversee and manage cloud services (such as Azure, AWS, or Google Cloud) to deploy, manage, and optimize applications and virtual desktops.

•Monitor and manage cloud resource usage to optimize costs and ensure efficient allocation of resources across teams.

•Collaborate with cross-functional teams to design and implement cloud and desktop solutions that meet business needs.

•Develop and implement cloud security policies and practices to protect against vulnerabilities and threats, incorporating basic IT security principles.

•Ensure compliance with audit requirements and frameworks such as SOC, ISO, and others, addressing vulnerabilities and facilitating audit processes.





•Mentor and guide junior engineers and help desk staff in resolving escalated issues.

•Participate in IT projects, including software rollouts, hardware upgrades, and infrastructure improvements.

•Stay updated with the latest industry trends and best practices for cloud management, cost optimization, and IT security.

•Support the implementation of security controls and reporting for audits to ensure a secure and compliant cloud and desktop environment.

Required Skills & Qualifications:

•Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

•Minimum of 7-8 years of experience in cloud operations, desktop support, or engineering roles.

•Strong understanding of Microsoft 365 administration, including user management and security features.

•Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, and VPN.

•Proficient hands-on experience with at least one major cloud provider (Azure, AWS, or Google Cloud).

•Experience with cloud administration tasks, including managing resources and cost management strategies.

•Familiarity with IT security principles, practices, and frameworks.

•Familiarity with endpoint management tools (e.g., SCCM, Intune) is a plus.

•Familiarity with audit requirements and compliance standards such as SOC, ISO, or similar frameworks.

•Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

•Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

•Customer-focused attitude with a commitment to providing high-quality support.

Preferred Qualifications

•Relevant certifications (e.g., Microsoft Certified: Azure Fundamentals, CompTIA Network+, ITIL).

•Experience with scripting languages (e.g., PowerShell, Python) for automation tasks.

•Familiarity with virtual desktop infrastructure (VDI) solution.

Thanks & Regards,

Imran Khan

+91-(phone hidden)(Call Timing after 7PM IST)

[email protected]

📌 Lead Cloud Operations (Hyderabad)
🏢 Clevanoo
📍 Hyderabad