Global Supply Management (GSM) is responsible for sourcing, negotiating and contracting with suppliers and partners, enabling enterprise payments for goods and services, supporting third-party risk management and managing the Travel and Entertainment program.

Function Description The Supplier Payments Quality Control & Compliance Review team performs independent secondary reviews of supplier invoices and payment transactions before payment release. The team helps ensure that invoice and payment data are accurate, complete, appropriately supported and compliant with American Express applicable policies, accounting requirements, approval guidelines and risk management controls. We seek a detail-oriented Lead Analyst with strong end-to-end AP expertise to identify discrepancies, prevent incorrect or duplicate payments, document review findings and partner with Operations on timely resolution and sustainable improvements.

Responsibilities

- Perform independent pre-payment quality reviews of supplier invoices and payment transactions, ensuring accuracy, completeness and timeliness.
- Review and validate details i.e. Authenticity of invoice, Supplier set-up, PO/ Non PO status - goods/service receipts and approval evidence including legal entity, GL account, cost center, payment terms, due date and relevant Oracle AP entries.
- Identify duplicate invoices, incorrect payment amounts, supplier master data mismatches, overpayments, unauthorized payments and other financial or operational risks.
- Confirm applicable review requirements have been satisfied before providing payment QC clearance; escalate unresolved exceptions.
- Identify and document process errors, policy deviations and control gaps, maintaining complete and auditable review evidence.
- Prepare quality review dashboards, exception logs and reporting for stakeholders; monitor recurring issues and corrective actions.
- Collaborate with Supplier Payments Operations, Procurement, Vendor Management and other stakeholders to clarify discrepancies.
- Support root-cause analysis, corrective and preventive actions,



SOP/checklist updates and continuous improvement initiatives.
- Support internal and external audits through timely provision of review evidence and documentation.
- Escalate material financial exposures and repeat control issues to senior colleagues or management.

Leadership Skills:

- Strong risk and compliance awareness with sound qualified judgment and attention to detail.
- Ownership and accountability for review accuracy, timely escalation and issue resolution.
- Collaborative relationship management, constructive challenge and clear communication.
- Continuous-improvement mindset, openness to automation and willingness to learn.

Qualifications

- Bachelor’s degree in Commerce, Finance, Accounting, Risk Management or a related discipline.
- 2–4 years of relevant experience in Accounts Payable, Supplier Payments, Payment Quality Control or financial controls; preferably 2–3 years in AP payment quality review.
- Strong practical knowledge of the end-to-end AP lifecycle, including invoice receipt, validation, PO/non-PO processing, accounting, approvals, payment processing and reconciliation.
- Hands-on experience reviewing invoices against purchase orders, contracts, goods/service receipt evidence and applicable approvals.
- Strong working knowledge of Oracle Accounts Payable, including supplier master data, invoice/payment transactions, sub-ledger and general ledger.
- Strong analytical, root-cause analysis, documentation and problem-solving skills; proficiency in Microsoft Excel and operational reporting.
- Excellent communication and stakeholder management skills, ability to work independently and meet demanding timelines.
- General compliance or audit experience without sufficient practical AP process knowledge is not considered equivalent.





At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a robust risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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