• Leading a team of Training Content Developers

- Establish key Training strategy for the organization & create learning roadmaps specific to the learning requirement of the individual
- Driving the key training strategies laid down from time to time
- Partnering with the banks & other channel partners to create and execute learning strategies
- Creating & implementing various Training related processes to align with the IRDAI guidelines & organization board policies
- Content development using Instructional Design techniques and skills; Designing and developing contents and course material for training of various constituents of Bancassurance, Agency, Alternate Sales Teams & various other departments
- Partner with Sales and Marketing to create Sales and Training Aids
- On field training need analysis for various constituents across all Sales functions.
- Develop and manage certification processes, Implementing evaluation process online and offline to create a robust feedback and tracking mechanism on knowledge and skills of all the trainees
- Ensure standardisation of delivery post content creation and measure training effectiveness




- Creating Blended Learning Structures for various programs for all channels & functions

Key Responsibilities:

• Proven abilities to lead a team of people

- Ability to strategize for the training organization which is in line with the training requirement of the organization
- Proven abilities in researching, adopting and introducing recent training techniques, aids and technologies to manage change.
- Ability to influence without formal reporting lines, and relate to people at all levels.
- Excellent knowledge on Banking and Insurance.
- Ability to design different levels of certification programs across channels and functions.
- Ability to build uniformity & standardization in content.
- Ability to fulfil skills & developmental needs on eLearning platform & Learning Management System (LMS)
- Ability to manage both the creative and administrative aspects of the role.
- Degree/Diploma/ Certification in Instructional design & Adobe Captivate 9.
- Should have excellent knowledge of MS PowerPoint & MS Excel.

📌 L&D - Associate General Manager - L&D (Gurugram)
🏢 PNB Metlife
📍 Gurugram