Job highlights

- Provide leadership and guidance to the service delivery team,including training,mentoring,and performance management.The ideal Service Delivery Manager should possess strong communication,leadership,and problem-solving skills

Dot1 Solutions is looking for Kronos Service Delivery Manager to join our energetic team and embark on a rewarding career journey
- Maintain accurate and up-to-date documentation of service delivery processes and procedures.

- Monitor and report on key performance indicators (KPIs) and service level metrics to ensure that service delivery performance is meeting or exceeding SLAs and SLOs.

- Develop and maintain effective communication channels with customers or clients to provide timely updates on service delivery issues, status, and progress.

- Identify areas for improvement in the service delivery process.

- Provide leadership and guidance to the service delivery team, including training, mentoring, and performance management.The ideal Service Delivery Manager should possess strong communication, leadership, and problem-solving skills..

📌 Kronos Service Delivery Manager (Goregaon)
🏢 Dot1 Solutions
📍 Goregaon