Key Account Manager

Key Account Manager (KAM) to manage and scale high-value enterprise accounts across international markets. This is a senior, quota-carrying role responsible for driving revenue growth,

expanding business across geographies and units, and ensuring high-quality delivery. The role requires strong strategic thinking, commercial acumen, and the ability to build trusted relationships with C-suite stakeholders while managing complex global accounts end-to-end.

About Us

Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,25,000 sales users representing over 750+ CPG brands across 25+ countries in South East Asia, the Middle East, and Africa, we reach 25,000

distributors and 7.5 million retail outlets every day. FieldAssist is associated with Brands like:

Do you crave a dynamic work environment where you can excel and enjoy the journey? We have the perfect opportunity for you!!

Job Location: Gurgaon

Experience: 5+ years

Key Responsibilities

Own global enterprise accounts end-to-end, including strategy, growth, and account health

Drive organic growth through adoption, upsell, and cross-sell, and inorganic expansion across BUs and geographies

Lead executive engagements (EBRs/QBRs) and build solid CXO-level relationships

Oversee delivery, ensuring timelines, quality, and client outcomes are met

Identify new opportunities within accounts using data, industry insights,



and market intelligence

Act as the escalation point and ensure strong customer satisfaction and retention

Collaborate with Sales, Product, and Customer Success teams and mentor junior team members

Required Skills & Qualifications

5+ years of experience in Key Account Management, Enterprise Sales, or Customer Success

Proven track record of managing and growing enterprise accounts across international markets

Strong commercial acumen with experience in revenue ownership and deal closures

Experience working across APAC, MEA, or Europe markets

Proficiency in CRM (Salesforce/HubSpot), BI tools (Power BI/Tableau), and AI sales tools

Excellent communication and ability to influence senior stakeholders

What Success Looks Like

High net revenue retention with consistent account expansion

Strong and visible expansion pipeline across global accounts

Trusted advisor relationships with C-suite stakeholders

High delivery quality with strong CSAT/NPS and minimal escalations

Contribution to team knowledge and mentoring of junior members

Why join us?

At FieldAssist, we foster a culture where innovation, collaboration, and your ideas truly matter.





Heres why youll love being part of our team:

Continuous Learning Learning wallet, workshops, and opportunities to upskill.

Global Opportunities Exposure to international markets as we go global.

Innovative Mindset Freedom to experiment, fail fast, and learn faster.

Health & Wellness Benefits for you and your family, plus discounted CultFit memberships.

Workplace Culture Hybrid work, vibrant environment, and exciting team offsites.

Inclusive Environment A culture built on collaboration, respect, and trust.

Join us and be part of a team thats shaping the future while investing in your personal and professional journey.

Our Values

CUSTOMER CENTRICITY

EXCELLENCE

EXCE LENCE

CUSTOMER CENTRICITY

GRGORWOTWHTMHINMDINSEDTSET

INTEGRITY

SIMPLIFY

Life at FA

For 14 years, we've cultivated an environment where ideas collide and greatness coincides.

It's more than just a workplace

- it is a tribe of creative minds united by a shared passion for growth and excellence. Together, we are building an

Here, every individual is valued,

every perspective is heard and every opportunity for learning is embraced. Our principles guide us toward strength, our values keep us grounded and our goals propel us forward.

ecosystem where creative minds can thrive, where innovation knows no bounds, and where intelligent solutions to complex problems are the norm. Join our tribe and be part of a legacy that's shaping the future.

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📌 Key Accounts Manager (Gurugram)
🏢 FieldAssist
📍 Gurugram