Company Description Paytm is India’s leading AI-first payments and financial distribution platform, serving consumers, merchants, and enterprises across the country. The company leverages advanced technology and data-driven insights to deliver secure, seamless, and scalable digital payment solutions. With a strong focus on innovation, Paytm enables businesses to grow by simplifying financial transactions and expanding access to financial services.

Team members at Paytm contribute to shaping the future of digital commerce and financial inclusion in India.

Role Description The Key Account Manager is a full-time, on-site role based in Bhopal, responsible for managing and growing strategic merchant and enterprise relationships. This role involves overseeing key accounts, understanding client needs, and ensuring high service levels to drive retention and revenue growth.

The Key Account

Manager will develop and execute business plans, monitor performance metrics, and collaborate with internal teams to deliver tailored payment and financial solutions. Daily activities include conducting review meetings with clients, resolving issues promptly,



identifying upsell and cross-sell opportunities, and providing regular reporting on account health and market trends.

Qualifications

- Candidates should possess robust Account Management and Key Accounts skills to manage relationships, negotiate terms, and maintain long-term partnerships.
- Candidates should possess solid Analytical Skills and Business Planning abilities to interpret data, forecast performance, and design growth strategies.
- Candidates should possess excellent Customer Service capabilities to handle queries, resolve problems, and ensure a positive client experience.
- Proficiency in communication and presentation, with the ability to influence stakeholders and collaborate across cross-functional teams.
- Experience in payments, fintech, or financial services sales or account management is highly beneficial.
- Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent practical experience.
- Comfort working in a fast-paced, target-driven environment, with a proactive and solution-oriented mindset.

📌 Key Account Manager (Bhopal)
🏢 Paytm
📍 Bhopal