Role: Junior Business Development & Digital Operations Executive
Experience: 2–4 Years
Location: Remote / Work From Home – India
Salary: ₹15,000–₹20,000/month + Performance Incentives
About the RoleParamaardha is looking for a proactive and target-driven qualified to support Business Development, Expert & Institution Onboarding, Customer Coordination and Platform Operations.
The role involves working closely with Spiritual Experts, Institutions and Seekers while supporting business growth and smooth service coordination.
Key Responsibilities
- Research and generate leads for Spiritual Experts, Institutions and potential partners.
- Make outbound calls and follow up through WhatsApp, email and approved channels.
- Qualify leads and schedule product demonstrations.
- Support Expert and Institution onboarding, profile completion, verification and platform activation.
- Guide Experts and Institutions in understanding and using relevant Paramaardha features.
- Coordinate services between Experts/Institutions and Seekers, including enquiries, bookings, schedules and follow-ups.
- Support Seekers throughout the booking/service process and ensure timely coordination.
- Follow up with Experts, Institutions and Seekers until assigned activities are completed.
- Maintain accurate CRM records, lead status, booking/service status and follow-up dates.
- Support events, programs, donations, tours and other approved platform activities when required.
- Handle routine customer enquiries professionally and escalate unresolved matters appropriately.
- Coordinate with internal teams for product, operations and customer-related requirements.
Targets / KPIsThe role will have defined monthly targets, including:
- Leads generated and contacted
- Qualified conversations
- Demo appointments generated
- Expert & Institution registrations
- Expert & Institution activations
- Lead-to-demo and registration conversion
- Follow-up and closure rate
- Successful service/booking coordination
- Customer response and resolution
- CRM/data accuracy
- Timely completion of assigned tasks
What We Are Looking For
- 2–4 years of experience in Business Development, Inside Sales, Customer Support, Operations or a related role.
- Experience in lead generation, customer follow-up and coordination.
- Comfortable making outbound calls and working with targets.
- Strong follow-up and organisational skills.
- Ability to communicate respectfully with Spiritual Experts, Institutions and customers.
- Basic knowledge of CRM, Excel or Google Sheets.
- Self-driven and able to work independently in a remote environment.
- Genuine interest in Paramaardha’s mission of strengthening the Sanātana Dharma ecosystem through technology, trusted access, knowledge and community.
- Respect for spiritual traditions and the ability to work sensitively and professionally with Pandits, Spiritual Experts, Temples, Ashrams, Gurukulams and devotees.
- Values-aligned, ethical and responsible in representing Paramaardha and its community.
Language Requirement – MandatoryCandidate must be able to speak fluently in:
- Telugu
- Hindi
- English
Good written communication in English is also required. Added AdvantageKnowledge or experience in any of the following will be an added advantage, but is not mandatory:
- Meta Ads / Digital Marketing
- Canva
- Basic video/reel editing
- Social-media coordination
- CRM tools
- AI/Productivity tools
- Technology platforms or marketplaces
Why Join Paramaardha?Work with a growing Spiritual-Tech startup and gain hands-on experience across business development, customer engagement, Expert/Institution partnerships and product operations, while contributing to a meaningful mission of connecting Seekers, supporting Seva and strengthening Dharma. How to Apply
- Interested candidates can send their updated resume to
[email protected].
📌 Junior Business Development & Digital Operations Executive (India)
🏢 Paramaardha Technologies
📍 India