- 4- 6 years experience as a test specialist with a focus on Cyara
- Design and implement automation scripts for different IVR call flows/Prompts with DTMF & Voice inputs
- Experience in developing Functional & Regression Test scripts using Cyara Velocity
- Experience in Monitoring & scheduling daily IVR health check using Cyara Pulse
- Experience in validating different IVR energetic prompts using different Cyara tags
- Experience in validating End to End system testing i.e. IVR, Call Routing, CTI and Agent Desktop testing using Cyara Virtual Agent module
- Experience in Performing IVR load testing using Cruncher & Agent Desktop performance testing using Virtual Agent module.
- Experience in generating/Automating test scripts using Cyara CX module
- Excellent communication skills
📌 IVR Testing Professionals (Kavaratti)
🏢 Han Digital Solution
📍 Kavaratti
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.