Job highlights

- Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users
- Experience with customer relationship management software and ticketing systems. . Ability to adapt to changing situations and priorities

We are looking for a skilled IT Customer Care Executive to join our team at ISON XPERIENCES INDIA PRIVATE LIMITED. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.

Roles and Responsibility

- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Provide excellent customer service through various channels, including phone, email, and chat.
- Troubleshoot and diagnose technical problems with software and hardware applications.
- Collaborate with internal teams to resolve complex customer complaints and issues.




- Develop and maintain a thorough understanding of company products and services.
- Identify opportunities to upsell and cross-sell products or services to customers.

Job Requirements

- Strong knowledge of computer systems, networks, and software applications.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Robust problem-solving and analytical skills.
- Experience with customer relationship management software and ticketing systems.
- Ability to adapt to changing situations and priorities.

Disclaimer: This has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 IT Customer Care Executive (Chennai)
🏢 ISON XPERIENCES
📍 Chennai