International Voice Process Associate – UK & Australia (Jaipur)

International Voice Process Associate – UK & Australia (Jaipur)

15 Oct
|
Heer Business Process Management (P
|
Jaipur

15 Oct

Heer Business Process Management (P

Jaipur

Your Voice. Your Career. Your Earning Potential.

Great conversations create opportunities. Great performance deserves great rewards. At Climax BPM®, we're looking for confident communicators, curious minds and ambitious individuals ready to build a rewarding career in international customer engagement.

We work with businesses across the United Kingdom and Australia, combining digital marketing, technology and human conversations to deliver meaningful outcomes.

And here's the exciting part: You don't need previous BPO experience to get started!

Whether you're a fresher with excellent communication skills or someone with experience in international voice processes, we'd love to discover what you can bring to our team.

Earn More. Achieve More.

Fixed Monthly Gross: ₹17,000 – ₹22,000 Additional Performance Incentives: Up to ₹25,000 per month!

At Climax BPM, your performance can directly influence your earning potential.

Our performance-linked incentive structure offers opportunities to earn additional monthly rewards, with incentive amounts ranging from ₹2,000 to ₹25,000 depending on achievement of applicable targets and eligibility criteria.

What Will You Actually Do?

As an International Voice Process Associate, you'll engage with customers and prospective customers across the UK and Australia. Your role goes beyond simply making calls. You'll listen, understand, build trust and help turn conversations into meaningful outcomes.

Your responsibilities will include:

- Connect: Engage with prospective customers through professional outbound voice conversations.
- Understand: Listen actively, ask relevant questions and identify customer requirements.
- Communicate: Explain campaign information clearly, confidently and naturally.
- Qualify: Assess customer interest and eligibility against defined campaign criteria.
- Build Trust: Demonstrate empathy, professionalism and strong interpersonal skills.
- Handle Objections: Address customer questions and concerns using logic, patience and sound judgment.
- Deliver Results: Work towards individual and team productivity, qualification and conversion targets.
- Maintain Accuracy: Record customer information and interaction outcomes accurately in the CRM.
- Follow Standards: Maintain call quality, customer consent, privacy and campaign-specific compliance requirements.

We're not looking for people who simply read scripts. We're looking for people who can listen, think, connect and communicate naturally. If you enjoy interacting with people,



solving problems and challenging yourself, this could be your next opportunity.

Requirements

Who We're Looking For

Experience — Freshers & Experienced Candidates Welcome!

Freshers: Starting your professional journey? We'd love to meet you!

If you communicate confidently in English, enjoy interacting with people and are eager to learn, you could be a great fit.

Experienced Professionals:

Candidates with up to 3 year of experience in International Voice, Customer Service, Telesales, B2C Calling or similar roles will have an advantage.

Your ability, attitude and potential matter just as much as your previous experience.

Educational Qualifications

- Minimum qualification: 12th Pass (Mandatory)
- Graduates and undergraduates are welcome.
- Candidates pursuing higher education may apply, provided they can commit to the required full-time work schedule.

Skills That Make You Stand Out

1. Excellent Spoken English Clear pronunciation, conversational fluency and the confidence to communicate with international customers.

You don't need an artificial foreign accent. You need clear, natural and effective communication.

2. Active Listening The ability to understand what customers are saying, recognise their concerns and respond appropriately.

3. Confidence & Communication

Comfortable initiating conversations, asking relevant questions and expressing thoughts clearly.

4. Emotional Intelligence & Empathy The ability to understand different personalities, adapt your communication style and maintain professionalism.

5. Common Sense & Problem-Solving A practical thinker who can handle unexpected questions and respond logically.

6. Persuasion & Objection Handling The ability to communicate value, address concerns and guide conversations towards appropriate outcomes without unnecessary pressure.

7. Learning Attitude

Open to feedback, adaptable and motivated to continuously improve.

8. Ownership & Reliability

Committed to punctuality, attendance, teamwork, quality and consistent performance.

Bonus Points:

A positive personality, natural sense of humour, curiosity and the ability to make conversations genuinely engaging!

Additional Requirements





- Comfortable working in an international outbound voice process.
- Willing to work from our Mansarovar, Jaipur office.
- Available for the assigned UK or Australian shift.
- Comfortable working towards performance-based targets.
- Able to follow customer privacy, consent and quality guidelines.

We value genuine communication over memorised answers, and willingness to learn over unnecessary perfection.

Advantages

What Makes Climax BPM Worth Joining?

Attractive Salary + Performance Incentives

Earn a fixed monthly CTC of ₹17,000–₹22,000, with the opportunity to earn up to ₹25,000 extra through monthly performance-based incentives. Your achievements can make a meaningful difference to your total earnings.

Incentives are subject to applicable performance targets and company policies.

Five-Day Workweek

Monday to Friday — Fixed Saturdays & Sundays Off! Enjoy a predictable work schedule with two weekly days off.

International Work Exposure

Engage with customers across the United Kingdom and Australia while developing valuable international communication and customer engagement skills.

Learning & Professional Development

Build practical skills in

- International customer communication
- Consultative conversations and qualification

- Customer relationship management
- Objection handling and problem-solving
- CRM and technology-driven workflows

Career Growth Opportunities

Develop the skills and experience that can prepare you for greater responsibilities and future opportunities, based on performance, capability and business requirements.

Performance-Driven Team Environment

Work in an environment that values teamwork, accountability, learning, professionalism and meaningful contributions.

Convenient Jaipur Location

Climax BPM® — Mansarovar, Jaipur, Rajasthan Full-time, work-from-office opportunity.

? International Shift Timings

UK Process: 2:00 PM – 11:00 PM IST Australia Process: 5:00 AM – 2:00 PM IST

Working Days: Monday – Friday

Weekly Off: Saturday & Sunday

Shift allocation is based on campaign requirements and operational availability.

Ready to Build Something Meaningful?

If you have the communication skills, confidence and willingness to succeed, we'd love to hear from you. Freshers are welcome. Experience is appreciated. Performance is rewarded.

Apply today and take the next step in your career with Climax BPM®!

Leads. Pipelines. Automation.

One Team. Zero Excuses.

📌 International Voice Process Associate – UK & Australia (Jaipur)
🏢 Heer Business Process Management (P
📍 Jaipur

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