15 Oct
|
Expert Staffing Solutions New Delhi
|
Noida
15 Oct
Expert Staffing Solutions New Delhi
Noida
Role & responsibilities For More Details Connect - KHUSHI (phone hidden)
Customer Support Executive | International Voice Process
Location: Noida
Looking for an exciting career opportunity with excellent benefits, attractive incentives, and career growth? Join our agile International BPO team!
- Experience: Freshers & Experienced Candidates Can Apply
Roles & Responsibilities
- Handle customer calls from international clients.
- Assist customers with their queries, concerns, and service-related issues.
- Deliver excellent customer service while maintaining professional communication.
- Understand customer requirements and provide accurate, effective solutions.
- Resolve customer complaints efficiently and ensure customer satisfaction.
- Maintain a positive, empathetic, and professional attitude during every interaction.
- Meet daily, weekly, and monthly performance targets.
Preferred candidate profile
- Excellent verbal communication skills in English.
- Good listening, comprehension, and interpersonal skills.
- Basic computer knowledge and typing skills.
- Customer-focused mindset with a positive attitude.
- Ability to work in rotational shifts, including night shifts.
- Willingness to work on rotational weekly offs.
- Freshers are welcome; international BPO experience is an added advantage.
- Immediate joiners will be preferred.
Job Highlights
- Working Days: 5 Days Working
- Weekly Offs: 2 Rotational Week Offs
- Shift Timings: Rotational Shifts
- Cab Facility: Both-Side Cab Facility
- Incentives: Attractive Performance-Based Incentives
- Work Mode: Work from Office
For More Details Connect - KHUSHI (phone hidden)
📌 International Voice Process Agent / Voice Process Executive (Noida)
🏢 Expert Staffing Solutions New Delhi
📍 Noida