15 Oct
|
Acutementors India Private
|
Bengaluru
15 Oct
Acutementors India Private
Bengaluru
Experience: Freshers to less than 24 months – U1; more than 24 months – U2(Only voice experience to be considered 100% and Non Voice/Backend etc will have 50% weightage) Required Skills: Excellent voice communication, customer-handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.
Transport: Two-way transportation will be provided.
Key Responsibilities
- Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.
- Deliver timely, accurate and qualified customer service; document contact topics and actions in tools.
- Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards.
📌 International Voice Process Agent (Bengaluru)
🏢 Acutementors India Private
📍 Bengaluru