Job highlights

- 1–5 years experience in inside sales or business support with strong English and Hindi communication skills and familiarity with CRM tools
- Manage end-to-end sales cycle, conduct cold calls, handle account management and upselling to drive client retention and revenue growth
- Incentives based on sales target achievement

- Business Development Executive

Role Overview

We are seeking a dynamic and motivated Business Development Executive to join our team in Nungambakkam, Chennai. This full-time, on-site position involves handling end-to-end sales processes, delivering excellent customer service, and nurturing client relationships. The role also includes account management and upselling responsibilities to support business growth and customer retention.

As a product-based SaaS company, Fusion empowers hospitality brands to grow with seamless technology thats reliable, scalable, and easy to use. This role operates on UK shift timings, offering exposure to a global work culture.

Key Responsibilities

Sales & Customer Engagement

- Manage the complete sales cycle from lead generation and product demos to negotiation and deal closure.
- Conduct cold calls, pitch products, and effectively communicate with clients to understand their needs.
- Ensure customer satisfaction through proactive support and follow-ups.
- Collaborate with internal teams for smooth onboarding and service delivery.

Business Support & Upselling

- Serve as the primary point of contact and account manager for assigned clients post-onboarding.
- Analyze client usage patterns and business requirements to identify upselling opportunities.
- Educate clients on new modules, feature enhancements,



and upgrade plans.
- Promote additional services and solutions to maximize client value and business revenue.
- Foster long-term client relationships to drive retention and satisfaction.

Requirements

- 1–5 years of experience in Inside Sales, business support, sales coordinator, or a similar role.
- Strong communication skills in English (Mandatory).
- Fluency in Hindi is required (Urdu, Chinese, Bengali, or other regional/international languages is a plus).
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Familiarity with CRM tools or sales software is an added advantage.
- Freshers with excellent communication and a keen interest in sales are encouraged to apply.

Preferred Skills

- Proven ability in lead generation, product demos, and negotiation.
- Ability to work effectively during UK shift timings.
- Strong interpersonal skills to build rapport with UK-based and international clients.
- A result-oriented mindset with a focus on achieving sales targets.

Why Join Fusion

- Work with an innovative SaaS technology platform serving the global hospitality industry.
- Incentives based on achievement of sales targets.
- Exposure to global work culture and professional development initiatives.
- Dynamic and collaborative work setting in the heart of Chennai (Nungambakkam).

Role: Business Development Executive Industry Type: IT Services & Consulting (Product / SaaS based)

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Location: Nungambakkam, Chennai

Package: Based on candidate interview performance

Company Name: Fusion My Business

Timings: 3.30PM to 12.30AM

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