You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.
Support inbound sales through upselling or cross selling of products or services.
•Ability to handle disputes
•Ability to manage multiple stakeholders
•Ability to meet deadlines
•Ability to work well in a team
•Adaptable and flexible
US Shifts and Rotational week offs
Significant Note Before Applying:
* Candidates must be comfortable working night shifts and must be a graduate.
* This is a contractual position; candidates must be willing to work under a contractual employment arrangement.
Please apply only if you are comfortable with both the above requirements